{"product_id":"audiocodes-1-year-extended-warranty-basic-protection-general-electronics-20","title":"AUDIOCODES – 1-Year Extended Warranty \/ Basic Protection – General Electronics","description":"\u003ch3\u003eAudioCodes ACTS 1 license(s) 1 year(s)\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eReliable protection and support for your AudioCodes products.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eAudioCodes ACTS 1 license(s) 1 year(s)\u003c\/strong\u003e provides essential customer technical support and hardware replacement coverage for AudioCodes devices. It delivers financial protection and hassle-free repairs to ensure your investment is secure and supported throughout the coverage period.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Component failures and defects covered after manufacturer warranty.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Damage from electrical surges covered as part of standard protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 1 year of coverage starting from activation.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited claims during coverage period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: No maximum payout per claim specified.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Repair and hardware replacement options.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Hardware Return and Repair (R\u0026amp;R) services, Advance Hardware Replacement (AHR), and Managed Spares.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: New or refurbished components as required.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: 4-hour or Next Business Day response time.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: OEM and certified components.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Contact AudioCodes support via phone or online portal.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: Around the clock access to technical experts.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Receipt, device info, and claim details.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Typically rapid approval based on case assessment.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Streamlined and customer-friendly claim process.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: General Electronics within AudioCodes portfolio.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New purchases eligible.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Support license purchased along with or post device purchase.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Commercial use or pre-existing damage excluded.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects.\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse.\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, data loss.\u003c\/li\u003e\n  \u003cli\u003eAccessories not listed on original purchase.\u003c\/li\u003e\n  \u003cli\u003eLoss (theft not covered).\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: 24\/7 technical support included.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase with your AudioCodes product or within the contract renewal period.\u003c\/li\u003e\n  \u003cli\u003eProvide product details and receipt.\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and coverage documents.\u003c\/li\u003e\n  \u003cli\u003eRegister your product if required.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eAudioCodes\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment with trusted coverage and enjoy worry-free ownership of your AudioCodes products.\u003c\/em\u003e\u003c\/p\u003e","brand":"TechForGood","offers":[{"title":"Default Title","offer_id":50027608211733,"sku":"DVS-M3K_S26\/YR","price":949.99,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/26793621_9206884965_7455f946-a07d-4389-83f1-a56fae81bb7e.jpg?v=1783764670","url":"https:\/\/techforgood.com.au\/products\/audiocodes-1-year-extended-warranty-basic-protection-general-electronics-20","provider":"TechForGood","version":"1.0","type":"link"}