{"product_id":"audiocodes-1-year-extended-warranty-24x7-remote-support-general-electronics-1","title":"AUDIOCODES – 1-Year Extended Warranty \/ 24x7 Remote Support – General Electronics","description":"\u003ch3\u003eAudioCodes ACTS24X7-MSW_S32\/YR warranty\/support extension 1 license(s) 1 year(s)\u003c\/h3\u003e\n\n\u003cp\u003e\u003cstrong\u003eReliable 24x7 support and extended protection for your AudioCodes products\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eAudioCodes ACTS24X7-MSW_S32\/YR warranty\/support extension\u003c\/strong\u003e provides 1 year of comprehensive remote technical support and service commitment for eligible AudioCodes products, ensuring hassle-free troubleshooting, software updates, and hardware repair options.\u003c\/p\u003e\n\n\u003ch4\u003e✅ What's Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMechanical\/Electrical Failure\u003c\/strong\u003e: Component failures and defects covered after manufacturer warranty ends\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePower Surge Protection\u003c\/strong\u003e: Protection against damage from electrical surges\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📋 Coverage Details\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDuration\u003c\/strong\u003e: 1 year of coverage starting from purchase date\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNumber of Claims\u003c\/strong\u003e: Unlimited support cases via remote assistance\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Limit\u003c\/strong\u003e: As per service agreement and hardware replacement terms\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🔧 Service \u0026amp; Repairs\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eService Type\u003c\/strong\u003e: Remote troubleshooting, repair, replacement options\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eRepair Method\u003c\/strong\u003e: Mail-in or depot service based on issue\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eReplacement Type\u003c\/strong\u003e: Repair and Return, Advance Hardware Replacement, Managed Spares\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTurnaround Time\u003c\/strong\u003e: Options include standard repair, advance replacement, or managed spares within 4 hours\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eParts Quality\u003c\/strong\u003e: OEM parts and certified components\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📞 Claims Process\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHow to File\u003c\/strong\u003e: Via AudioCodes iSupport service desk online or 24x7 hotline\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSupport Hours\u003c\/strong\u003e: 24\/7 for urgent issues\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eDocumentation Required\u003c\/strong\u003e: Purchase receipt, product details, and support request info\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eClaim Approval\u003c\/strong\u003e: Typically immediate for support cases\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Hassle Promise\u003c\/strong\u003e: Streamlined process managed by AudioCodes support engineers\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📱 Eligible Products\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Categories\u003c\/strong\u003e: General Electronics (AudioCodes network devices)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eProduct Condition\u003c\/strong\u003e: New products registered with AudioCodes\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePurchase Requirements\u003c\/strong\u003e: Warranty extension must be purchased before standard warranty expiration\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExcluded Products\u003c\/strong\u003e: Non-AudioCodes products, products with pre-existing damage\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e❌ What's Not Covered\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePre-existing damage or defects\u003c\/li\u003e\n  \u003cli\u003eCosmetic damage that doesn't affect function\u003c\/li\u003e\n  \u003cli\u003eIntentional damage or misuse\u003c\/li\u003e\n  \u003cli\u003eCommercial use beyond standard terms\u003c\/li\u003e\n  \u003cli\u003eSoftware issues, viruses, data loss\u003c\/li\u003e\n  \u003cli\u003eAccessories not listed on original purchase\u003c\/li\u003e\n  \u003cli\u003eLoss (unless theft coverage included)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e🎁 Additional Benefits\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTech Support\u003c\/strong\u003e: 24\/7 technical support hotline\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNo Lemon Guarantee\u003c\/strong\u003e: N\/A\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eTransferable\u003c\/strong\u003e: Warranty may be transferable per policy\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eMulti-Device Discount\u003c\/strong\u003e: N\/A\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eCancel Anytime\u003c\/strong\u003e: Pro-rated refund available\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📦 How to Purchase\u003c\/h4\u003e\n\u003cul\u003e\n  \u003cli\u003ePurchase with your AudioCodes product or before manufacturer warranty ends\u003c\/li\u003e\n  \u003cli\u003eProvide product details and valid receipt\u003c\/li\u003e\n  \u003cli\u003eReceive confirmation and coverage documents via email\u003c\/li\u003e\n  \u003cli\u003eRegister your product online if required\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003e📄 Terms \u0026amp; Conditions\u003c\/h4\u003e\n\u003cp\u003eFull terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. \u003cstrong\u003eAudioCodes\u003c\/strong\u003e reserves the right to repair, replace, or reimburse at their discretion.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eProtect your investment with AudioCodes 24x7 warranty support and enjoy worry-free device ownership.\u003c\/em\u003e\u003c\/p\u003e","brand":"TechForGood","offers":[{"title":"Default Title","offer_id":50091411144981,"sku":"ACTS24X7-MSW_S32\/YR","price":14477.58,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0820\/2892\/1109\/files\/cc6b6d3a8e8294cbf9808e910ccb8be72f224b82_6628d3e9-ebb6-4337-b0ba-f09384df7465.jpg?v=1786701691","url":"https:\/\/techforgood.com.au\/products\/audiocodes-1-year-extended-warranty-24x7-remote-support-general-electronics-1","provider":"TechForGood","version":"1.0","type":"link"}