# POLY – 1-Year Extended Warranty / Standard Protection – Office Equipment

### HP Poly 1 Year Poly+ Group 500-720p HD Codec with EagleEyeIV-12x camera

**Reliable protection that keeps your collaboration devices running smoothly.**

The **HP Poly 1 Year Poly+ Group 500-720p HD Codec with EagleEyeIV-12x camera** extended warranty provides financial protection and hassle-free repairs for your office equipment, covering mechanical and electrical failures beyond the manufacturer warranty. Designed for new, manufacturer-supported products, it ensures your critical communication tools stay operational with minimal downtime.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty expires
-   **Power Surge Protection**: Damage from electrical surges included
-   **Accidental Damage**: Not included
-   **Screen Damage**: Not applicable
-   **Battery Degradation**: Not applicable
-   **Theft Protection**: Not included
-   **Normal Wear and Tear**: Not covered

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims within coverage period
-   **Claim Limit**: As per plan terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair or replacement options available
-   **Repair Method**: Mail-in or depot service
-   **Replacement Type**: New or refurbished comparable model
-   **Turnaround Time**: Pre-paid next day shipping for replacements
-   **Parts Quality**: OEM and certified components used

#### 📞 Claims Process

-   **How to File**: Online claims portal or phone support
-   **Support Hours**: Business hours support available
-   **Documentation Required**: Proof of purchase, photos if applicable
-   **Claim Approval**: Typically processed quickly to minimize downtime
-   **No Hassle Promise**: Streamlined claims for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: Office Equipment including Poly Group codec systems
-   **Product Condition**: New and manufacturer supported products
-   **Purchase Requirements**: Must be purchased with or within a short period of the product
-   **Excluded Products**: Commercial use outside scope, pre-existing damage excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or unauthorized business use
-   Software issues, viruses, data loss
-   Accessories not included with original purchase
-   Loss or theft

#### 🎁 Additional Benefits

-   **Tech Support**: Access to knowledgeable support team during business hours
-   **No Lemon Guarantee**: Not included
-   **Transferable**: Warranty can be transferred to new owners
-   **Multi-Device Discount**: Not included
-   **Cancel Anytime**: Pro-rated refund available upon cancellation

#### 📦 How to Purchase

-   Purchase simultaneously with your Poly Group codec or shortly after
-   Provide product details and receipt at time of purchase
-   Receive coverage confirmation and documentation electronically
-   Register your product online if required to activate coverage

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **POLY** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with POLY extended warranty coverage._

## Details

- **Price:** 1833.39 AUD
- **Vendor:** HP
- **Tags:** Dickerdata

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1833.39 AUD | In stock |

## Images

- POLY – 1-Year Extended Warranty / Standard Protection – Office Equipment

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> Source: [TechForGood](https://techforgood.com.au/products/poly-1-year-extended-warranty-standard-protection-office-equipment-1500-1999-106)
> Updated: 2026-05-20