# POLY – 1-Year Extended Warranty / Standard Protection – Office Equipment

### POLY 1-Year Extended Warranty 6 Standard Protection 6 Office Equipment

**Reliable protection and peace of mind for your office equipment investment.**

The **POLY 1-Year Extended Warranty 6 Standard Protection** provides comprehensive coverage for Poly Edge B20 IP phones, delivering protection against mechanical and electrical failures beyond the manufacturer warranty, including power surge damage, ensuring hassle-free repairs and financial security.

#### 705 What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects occurring after the manufacturer warranty expires.
-   **Power Surge Protection**: Damage caused by electrical surges included.

#### cb Coverage Details

-   **Duration**: 1 year of coverage starting from the date of purchase or activation.
-   **Number of Claims**: Unlimited claims within the coverage period.
-   **Claim Limit**: No specified maximum payout per claim.

#### 27 Service & Repairs

-   **Service Type**: Advance hardware replacement for minimal downtime.
-   **Repair Method**: Pre-paid next business day shipping for device replacement.
-   **Replacement Type**: New or equivalent model provided.
-   **Turnaround Time**: Next business day delivery for replacements.
-   **Parts Quality**: OEM certified components.

#### 3 Claims Process

-   **How to File**: Submit claims via online portal or customer support.
-   **Support Hours**: 24/7 technical and claims support available.
-   **Documentation Required**: Proof of purchase and device details necessary.
-   **Claim Approval**: Typically approved within 24-48 hours.
-   **No Hassle Promise**: Streamlined claims process to reduce downtime.

#### 61 Eligible Products

-   **Product Categories**: Poly Edge B20 IP phones classified as Office Equipment.
-   **Product Condition**: New products only.
-   **Purchase Requirements**: Must be purchased with or within 30 days of the device purchase.
-   **Excluded Products**: Commercial misuse or pre-existing damage excluded.

#### 74c What's Not Covered

-   Pre-existing damage or defects prior to coverage start.
-   Cosmetic damage that does not affect functionality.
-   Intentional damage or misuse.
-   Commercial or business use outside of intended personal use.
-   Software issues, viruses, or data loss.
-   Accessories not originally included with the product purchase.
-   Loss unless theft coverage is specified (not included).

#### f1 Additional Benefits

-   **Tech Support**: 24/7 technical support for device and warranty inquiries.
-   **No Lemon Guarantee**: Not applicable.
-   **Transferable**: Warranty is not transferable.
-   **Multi-Device Discount**: Not available.
-   **Cancel Anytime**: Pro-rated refunds available if cancelled early.

#### e How to Purchase

-   Purchase concurrently with the Edge B20 IP phone or within 30 days after.
-   Provide device details and purchase receipt during order.
-   Receive confirmation and warranty documentation via email.
-   Register the product online if required for activation.

#### 4 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **POLY** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with the POLY 1-Year Extended Warranty for your Edge B20 IP Phone._

## Details

- **Price:** 36.27 AUD
- **Vendor:** HP
- **Tags:** Dickerdata

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 36.27 AUD | In stock |

## Images

- POLY – 1-Year Extended Warranty / Standard Protection – Office Equipment

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> Source: [TechForGood](https://techforgood.com.au/products/poly-1-year-extended-warranty-standard-protection-office-equipment-0-249-136)
> Updated: 2026-05-20