# HP Poly 1 Year Extended Warranty / Basic Protection - General Electronics

### POLY 1-Year Extended Warranty – Basic Protection

**Reliable peace of mind for your communication devices with extended mechanical and electrical failure coverage.**

The **POLY 1-Year Extended Warranty – Basic Protection** provides one year of protection beyond the original manufacturer support for Poly communication products and other general electronics. This plan ensures financial protection and hassle-free repairs for devices over a year out of manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expires

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting after manufacturer warranty ends
-   **Coverage Start**: After manufacturer warranty/support expires
-   **Number of Claims**: Unlimited claims during plan term
-   **Claim Limit**: Subject to plan terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Repair or replacement
-   **Repair Method**: Depot service or mail-in repair
-   **Replacement Type**: Comparable refurbished or new model
-   **Turnaround Time**: Typically 5-10 business days
-   **Parts Quality**: OEM or certified parts

#### 📞 Claims Process

-   **How to File**: Online claim portal or phone support
-   **Support Hours**: Business hours, Monday to Friday
-   **Documentation Required**: Proof of purchase and device details
-   **Claim Approval**: Usually within 48 hours
-   **No Hassle Promise**: Simplified claims process for your convenience

#### 📱 Eligible Products

-   **Product Categories**: General electronics, including Poly communication equipment
-   **Product Condition**: New and manufacturer-supported devices past one year coverage
-   **Purchase Requirements**: Must purchase warranty reactivation within allowed period
-   **Excluded Products**: Commercial grade devices, pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use (when excluded)
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss (unless theft coverage included)

#### 🎁 Additional Benefits

-   **Tech Support**: Dedicated customer support during coverage period
-   **No Lemon Guarantee**: Not applicable
-   **Transferable**: Warranty not transferable
-   **Multi-Device Discount**: Not available
-   **Cancel Anytime**: Pro-rated refund may apply if eligible

#### 📦 How to Purchase

-   Purchase within eligibility window after original coverage expires
-   Provide product details and valid proof of purchase
-   Receive confirmation and warranty documents
-   Register product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **POLY** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with extended coverage and avoid unexpected repair costs._

## Details

- **Price:** 232.83 AUD
- **Vendor:** HP
- **Type:** Warranty & Support Extensions
- **Tags:** Dickerdata

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 232.83 AUD | In stock |

## Images

- HP Poly 1 Year Extended Warranty / Basic Protection - General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/poly-1-year-extended-warranty-basic-protection-general-electronics-0-249-101)
> Updated: 2026-05-20