# DELL – 5-Year Extended Warranty / ProSupport – Laptops & Computers

### DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport

**Enhanced protection for your Dell devices with expert support and minimized downtime.**

The **DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport** provides comprehensive extended coverage designed for Dell laptops, desktops, workstations, and accessories. It delivers financial protection through hassle-free repairs and expert troubleshooting, helping to keep your IT environment running smoothly.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered beyond manufacturer's warranty
-   **Power Surge Protection**: Coverage for damage caused by electrical surges
-   **Accidental Damage**: Not included
-   **Screen Damage**: Not included
-   **Battery Degradation**: Not specified
-   **Theft Protection**: Not included
-   **Normal Wear and Tear**: Not specified

#### 📋 Coverage Details

-   **Duration**: 5 years of coverage starting after initial 1-year basic onsite warranty
-   **Number of Claims**: Unlimited claims subject to service terms
-   **Claim Limit**: Not specified

#### 🔧 Service & Repairs

-   **Service Type**: Remote diagnosis followed by next business day onsite repair
-   **Repair Method**: Onsite service
-   **Replacement Type**: Repair preferred; replacement at Dell's discretion
-   **Turnaround Time**: Next business day after remote diagnosis
-   **Parts Quality**: OEM Dell parts

#### 📞 Claims Process

-   **How to File**: Contact Dell support via phone or online portal
-   **Support Hours**: 24/7 technical expert access
-   **Documentation Required**: Product details and purchase information
-   **Claim Approval**: Typically immediate after diagnosis
-   **No Hassle Promise**: Streamlined support experience ensures quick resolution

#### 📱 Eligible Products

-   **Product Categories**: Laptops, desktops, workstations, and related accessories
-   **Product Condition**: New Dell products covered
-   **Purchase Requirements**: Upgrade from existing 1-year basic onsite warranty
-   **Excluded Products**: Non-Dell, commercial use beyond scope, pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage not affecting function
-   Intentional damage or misuse
-   Commercial or business use exceeding standard coverage
-   Software issues, viruses, data loss
-   Accessories not included with original purchase
-   Loss or theft

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to regional technical experts
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Upgrade your existing Dell 1-Year Basic Onsite warranty
-   Provide product details and purchase confirmation
-   Receive coverage documents upon confirmation
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **DELL** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with Dell ProSupport and enjoy worry-free ownership._

## Details

- **Price:** 244.53 AUD
- **Vendor:** Dell

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 244.53 AUD | In stock |

## Images

- DELL – 5-Year Extended Warranty / ProSupport – Laptops & Computers

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> Source: [TechForGood](https://techforgood.com.au/products/dell-5-year-extended-warranty-prosupport-laptops-computers)
> Updated: 2026-07-20