# DELL – 3-Year Extended Warranty – Basic Protection – Laptops & Computers

### DELL 3Y Keep Your Hard Drive

**Reliable protection for your data and hardware investment**

The **DELL 3Y Keep Your Hard Drive** service helps you maintain control over your data by allowing you to keep your hard drive if a replacement is needed due to failure. Designed for Dell desktop devices valued up to $249.99, it provides financial protection and hassle-free hardware management beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Drive failures covered after manufacturer warranty expires

#### 📋 Coverage Details

-   **Duration**: 3 years of coverage starting from purchase date
-   **Coverage Start**: From purchase date
-   **Number of Claims**: Unlimited claims
-   **Claim Limit**: Replacement of failed hard drive

#### 🔧 Service & Repairs

-   **Service Type**: Replacement of failed hard drive while keeping the original
-   **Repair Method**: Mail-in or depot service
-   **Replacement Type**: New or equivalent replacement drive
-   **Turnaround Time**: Typically within days, subject to service location
-   **Parts Quality**: OEM hard drives or certified equivalents

#### 📞 Claims Process

-   **How to File**: Through Dell online claims portal or customer service
-   **Support Hours**: Business hours support with online availability
-   **Documentation Required**: Proof of purchase and device information
-   **Claim Approval**: Typically processed within 24-48 hours
-   **No Hassle Promise**: Easy claim process focused on customer control

#### 📱 Eligible Products

-   **Product Categories**: DESKTOPS
-   **Product Condition**: New only
-   **Purchase Requirements**: Must be purchased with or within 30 days of product purchase
-   **Excluded Products**: Commercial devices, devices with pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use exclusions
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss of device (unless theft protection included)

#### 🎁 Additional Benefits

-   **Tech Support**: Access to Dell customer support
-   **No Lemon Guarantee**: N/A
-   **Transferable**: Warranty transferable to new owner
-   **Multi-Device Discount**: Not applicable
-   **Cancel Anytime**: Pro-rated refund available upon cancellation

#### 📦 How to Purchase

-   Purchase with your Dell desktop or within 30 days
-   Provide product details and receipt
-   Receive confirmation and coverage documents
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **DELL** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and maintain control over your sensitive data with Dell’s Keep Your Hard Drive service._

## Details

- **Price:** 45.63 AUD
- **Vendor:** Dell
- **Type:** Warranty & Support Extensions
- **Tags:** Dickerdata

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 45.63 AUD | In stock |

## Images

- DELL – 3-Year Extended Warranty – Basic Protection – Laptops & Computers

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> Source: [TechForGood](https://techforgood.com.au/products/dell-3-year-extended-warranty-basic-protection-laptops-computers-0-249-107)
> Updated: 2026-05-13