# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS9X5-SBC\_S59 Support Contract 1-Year Extended Warranty

**Protect your investment with reliable extended coverage and expert support.**

The **AudioCodes ACTS9X5-SBC\_S59 Support Contract** provides 1 year of extended warranty coverage including mechanical and electrical failure protection plus power surge coverage for AudioCodes products. This plan delivers hassle-free repairs and access to technical support, ensuring your devices remain operational beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Damage caused by electrical surges is included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from contract activation
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: No stated maximum payout per claim

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement included
-   **Repair Method**: Remote support and depot repair service
-   **Replacement Type**: Repair or replacement with equivalent hardware
-   **Turnaround Time**: Standard repair timelines with optional managed spares and advance hardware replacement services available
-   **Parts Quality**: Use of certified replacement components

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport online portal or hotline
-   **Support Hours**: Support available 9x5 with 24x7 hotline for urgent issues
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Efficient evaluation and status updates provided
-   **No Hassle Promise**: Streamlined assistance from AudioCodes Voice Engineers

#### 📱 Eligible Products

-   **Product Categories**: General Electronics (AudioCodes Voice Products)
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Must purchase extension according to AudioCodes policy
-   **Excluded Products**: Commercial misuse and pre-existing damage excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, and data loss
-   Non-listed accessories and normal cosmetic wear
-   Loss not related to theft

#### 🎁 Additional Benefits

-   **Tech Support**: Access to technical experts and 24/7 hotline for urgent support
-   **Transferable**: Transfer of warranty possible subject to terms
-   **Cancelable**: Policy subject to cancellation terms

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within specified period
-   Provide product details and receipt at purchase
-   Receive confirmation and coverage documents from AudioCodes
-   Register product online as required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 2.13 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 2.13 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-90)
> Updated: 2026-10-02