# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S13/YR warranty/support extension 1 year

**Reliable protection for your AudioCodes products ensuring peace of mind.**

The **AudioCodes ACTS24X7-M4K\_S13/YR warranty/support extension 1 year** provides comprehensive Level 2-4 remote technical support for deployed products, offering financial protection and hassle-free assistance for your valuable equipment.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty.
-   **Power Surge Protection**: Damage from electrical surges included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase.
-   **Number of Claims**: Unlimited remote technical support incidents.
-   **Claim Limit**: As per support agreement terms.

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support (Level 2-4).
-   **Repair Method**: Remote diagnosis and guidance.
-   **Replacement Type**: Various hardware replacement options including Repair and Return, Advance Hardware Replacement, and 4-hour Managed Spares service.
-   **Turnaround Time**: As per priority level and service agreement.
-   **Parts Quality**: OEM and certified components used for hardware replacements.

#### 📞 Claims Process

-   **How to File**: Via global support team contact channels including online and phone.
-   **Support Hours**: 24/7 for urgent priority issues; business hours Monday-Friday for others.
-   **Documentation Required**: Proof of purchase and product details.
-   **Claim Approval**: Prompt approval subject to terms.
-   **No Hassle Promise**: Managed support with professional, timely assistance.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes deployed hardware.
-   **Product Condition**: Products currently deployed and under service agreement.
-   **Purchase Requirements**: Support agreement purchased for a 12-month period.
-   **Excluded Products**: Products outside manufacturer coverage or without active support contracts.

#### ❌ What's Not Covered

-   Pre-existing damage or defects not reported at enrollment.
-   Intentional damage or misuse.
-   Software issues, viruses, or data loss.
-   Accessories not covered under original product agreement.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical expertise available.
-   **Transferable**: Coverage may be subject to transfer per agreement.

#### 📦 How to Purchase

-   Purchase alongside AudioCodes hardware or as a support contract extension.
-   Provide product details and receipt to validate purchase.
-   Receive confirmation and access to support resources.
-   Register product and contract with AudioCodes global support.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with AudioCodes expert support and enjoy worry-free ownership._

## Details

- **Price:** 879.77 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 879.77 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-9)
> Updated: 2026-10-02