# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SBC\_S11/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-SBC\_S11/YR warranty/support extension** provides 1 year of comprehensive technical support and hardware repair coverage for AudioCodes devices. Designed to extend your manufacturer warranty, this plan offers financial protection and hassle-free repairs with expert assistance around the clock.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges is included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the activation date
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: As per plan terms and hardware replacement options

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including Standard Repair and Return
-   **Repair Method**: Mail-in and depot service supported
-   **Replacement Type**: Refurbished or equivalent models for hardware replacement
-   **Turnaround Time**: Dependent on service type; includes options like Advance Hardware Replacement and Managed Spares
-   **Parts Quality**: Certified OEM parts used for repairs

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk and 24/7 hotline
-   **Support Hours**: 24x7 for urgent issues; business hours for standard requests
-   **Documentation Required**: Proof of purchase, device information, and problem details
-   **Claim Approval**: Timely review by AudioCodes Voice Engineers
-   **No Hassle Promise**: Efficient resolution process focused on customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes products covered under ACTS service
-   **Product Condition**: New and supported devices as per AudioCodes eligibility
-   **Purchase Requirements**: Typically purchased concurrently or prior to warranty expiration
-   **Excluded Products**: Non-AudioCodes equipment and products outside service scope

#### ❌ What's Not Covered

-   Pre-existing damage or defects not reported at purchase
-   Cosmetic damage not affecting functionality
-   Intentional damage or misuse
-   Commercial or non-authorized use if excluded by plan terms
-   Software issues, viruses, or data loss
-   Accessories not originally covered
-   Loss or theft not covered under this Standard Protection plan

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to AudioCodes technical experts

#### 📦 How to Purchase

-   Purchase together with your AudioCodes product or before warranty expires
-   Provide purchase documentation and product details
-   Receive confirmation and warranty extension documents
-   Register your product with AudioCodes if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with extended professional support._

## Details

- **Price:** 119.64 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 119.64 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-81)
> Updated: 2026-10-02