# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS9X5-OVOC\_S63/YR

**Reliable protection for your AudioCodes products**

The **AudioCodes ACTS9X5-OVOC\_S63/YR** extended warranty offers 1 year of Standard Protection covering mechanical and electrical failures, including power surge damage. This plan ensures your AudioCodes products remain supported with hassle-free repairs and access to expert technical service.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: As specified in plan terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available
-   **Repair Method**: Remote support with onsite or depot service as applicable
-   **Replacement Type**: Repair or replacement with comparable model or OEM parts
-   **Turnaround Time**: Dependent on service type, with options including 4-hour managed spares
-   **Parts Quality**: Certified OEM parts

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport online service desk or 24x7 hotline
-   **Support Hours**: 9x5 remote support standard; 24x7 hotline for urgent issues
-   **Documentation Required**: Proof of purchase, device details
-   **Claim Approval**: Timely processing with updates through service desk
-   **No Hassle Promise**: Streamlined support and resolution process

#### 📱 Eligible Products

-   **Product Categories**: General Electronics covered
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Purchase warranty alongside or shortly after product purchase
-   **Excluded Products**: Commercial use and pre-existing damages excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Accessories not listed on original purchase
-   Loss (theft not included in this plan)

#### 🎁 Additional Benefits

-   **Tech Support**: Access to expert AudioCodes Voice Engineers and global support
-   **No Lemon Guarantee**: Not applicable
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not available
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the specified time window
-   Provide product details and purchase receipt
-   Receive confirmation and coverage documents
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with dependable coverage and enjoy worry-free ownership._

## Details

- **Price:** 3.88 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 3.88 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-71)
> Updated: 2026-10-02