# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S12/YR warranty/support extension 1 year

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-M4K\_S12/YR warranty/support extension** provides 1 year of Level 2-4 remote technical support and hardware replacement options, ensuring your deployed products are protected against mechanical and electrical failures with timely assistance and repair solutions.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty.
-   **Power Surge Protection**: Damage from electrical surges included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage from activation date.
-   **Number of Claims**: Unlimited claims during coverage period.
-   **Claim Limit**: Subject to terms of service and hardware replacement policy.

#### 🔧 Service & Repairs

-   **Service Type**: Remote Level 2-4 technical support and hardware repair or replacement.
-   **Repair Method**: Repair and Return, Advance Hardware Replacement, 4-hour Managed Spares service.
-   **Replacement Type**: New or certified replacement units.
-   **Turnaround Time**: Managed spares available within 4 hours in select locations.
-   **Parts Quality**: OEM parts and certified components used for repairs.

#### 📞 Claims Process

-   **How to File**: Contact Global Support team via phone or online portal.
-   **Support Hours**: 24/7 for urgent priority issues; business hours for others.
-   **Documentation Required**: Proof of purchase, device details.
-   **Claim Approval**: Fast approval based on issue priority.
-   **No Hassle Promise**: Streamlined claims with expert assistance.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics devices from AudioCodes.
-   **Product Condition**: Deployed and active AudioCodes products.
-   **Purchase Requirements**: Must purchase warranty extension within valid period.
-   **Excluded Products**: Non-AudioCodes products, products with pre-existing damage.

#### ❌ What's Not Covered

-   Pre-existing damage or defects before coverage start.
-   Cosmetic damage not affecting function.
-   Intentional damage or misuse.
-   Commercial use outside warranty terms.
-   Software issues, viruses, data loss.
-   Accessories not listed on original purchase.
-   Loss (unless theft coverage included).

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 Global Support team offering expert assistance.
-   **No Lemon Guarantee**: Not specified.
-   **Transferable**: Not specified.
-   **Multi-Device Discount**: Not specified.
-   **Cancel Anytime**: Not specified.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or eligible deployed devices.
-   Provide product details and proof of purchase.
-   Receive confirmation and support documentation.
-   Register product online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with comprehensive support and enjoy worry-free ownership._

## Details

- **Price:** 478.6 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 478.60 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-7)
> Updated: 2026-10-02