# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M500\_S11/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and support for your AudioCodes products**

The **AudioCodes ACTS24X7-M500\_S11/YR warranty/support extension** provides comprehensive standard protection covering mechanical and electrical failures beyond the manufacturer warranty. This plan is designed for AudioCodes networking and telephony devices, ensuring financial security through hassle-free repairs and access to expert assistance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Subject to terms of service, no specified maximum payout

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available
-   **Repair Method**: Remote support and depot services
-   **Replacement Type**: Repair or advanced replacement with managed spares
-   **Turnaround Time**: Options include 4-hour managed spares or standard repair timelines
-   **Parts Quality**: OEM quality parts and certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Access support via 24x7 hotline or AudioCodes iSupport service desk
-   **Support Hours**: 24/7 global technical support available
-   **Documentation Required**: Receipt and device information to process claims
-   **Claim Approval**: Typically processed promptly with direct engineer access
-   **No Hassle Promise**: Streamlined claim management with expert assistance

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes network and telephony hardware
-   **Product Condition**: New products only
-   **Purchase Requirements**: Must purchase warranty extension within manufacturer guidelines
-   **Excluded Products**: Products with pre-existing damage or used for commercial misuse

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Cosmetic damage that does not affect functionality
-   Software issues, viruses, and data loss
-   Loss or theft (unless specifically covered)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 customer and technical support included
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the allowed purchase window
-   Provide product details and proof of purchase
-   Receive coverage confirmation and documentation
-   Register your warranty online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 32.37 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 32.37 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-67)
> Updated: 2026-10-02