# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S41/YR warranty/support extension 1 year

**Reliable protection and support for your AudioCodes products**

The **AudioCodes ACTS24X7-M4K\_S41/YR warranty/support extension** offers 12 months of Level 2-4 remote technical support and hardware replacement options, ensuring your deployed products remain fully operational. This plan provides financial protection and hassle-free repairs for your network electronics beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period
-   **Power Surge Protection**: Included damage protection from electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of extended coverage starting after the manufacturer warranty
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Not specified

#### 🔧 Service & Repairs

-   **Service Type**: Hardware repair or replacement options including Repair and Return, Advance Hardware Replacement, and 4-hour Managed Spares
-   **Repair Method**: Remote support with on-site managed spares option
-   **Replacement Type**: New or equivalent hardware
-   **Turnaround Time**: 4-hour Managed Spares service available for urgent issues
-   **Parts Quality**: Certified replacement parts

#### 📞 Claims Process

-   **How to File**: Contact via 24x7 remote technical support or customer portal
-   **Support Hours**: 24 hours a day, 7 days a week for urgent issues; normal business hours for others
-   **Documentation Required**: Proof of purchase, device details
-   **Claim Approval**: Typically handled promptly through dedicated Global Support team
-   **No Hassle Promise**: Streamlined claim process focusing on customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, especially deployed AudioCodes network products
-   **Product Condition**: New or covered products enrolled in the plan
-   **Purchase Requirements**: Warranty extension purchased within designated timeframe after product purchase
-   **Excluded Products**: Not specified

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to warranty extension start
-   Intentional damage or misuse
-   Commercial or business use beyond scope of coverage
-   Software issues, viruses, or data loss
-   Accessories not listed on original product purchase
-   Loss (unless covered by theft, which this plan does not include)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical expertise globally available

#### 📦 How to Purchase

-   Purchase warranty extension with your AudioCodes product or within eligible period
-   Provide product details and proof of purchase
-   Receive confirmation and policy documents
-   Register your warranty online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable extended support and enjoy worry-free ownership._

## Details

- **Price:** 27118.18 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 27118.18 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-54)
> Updated: 2026-10-02