# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS9X5-MTGS\_S6/YR Warranty/Support Extension 1 License(s) 1 Year(s)

**Reliable extended coverage for your AudioCodes products**

The **AudioCodes ACTS9X5-MTGS\_S6/YR Warranty/Support Extension** provides one year of comprehensive technical support and repair coverage for AudioCodes devices. Designed to extend your protection beyond the manufacturer’s warranty, it offers financial security and hassle-free repair options for uninterrupted product performance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Damage caused by electrical surges is included
-   **Accidental Damage**: Not included
-   **Screen Damage**: Not included
-   **Battery Degradation**: Not specified
-   **Theft Protection**: Not included
-   **Normal Wear and Tear**: Not covered

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Not specified

#### 🔧 Service & Repairs

-   **Service Type**: Standard repair and return service
-   **Repair Method**: Mail-in depot service
-   **Replacement Type**: Repair or replacement with comparable hardware
-   **Turnaround Time**: Managed spares and advance replacement options available (4-hour managed spares service)
-   **Parts Quality**: OEM or certified components used for repair

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk online or 24x7 hotline
-   **Support Hours**: 9x5 standard hours with 24x7 hotline for urgent issues
-   **Documentation Required**: Purchase receipt and product info
-   **Claim Approval**: Typically rapid review and updates provided
-   **No Hassle Promise**: Efficient troubleshooting by expert AudioCodes Voice Engineers

#### 📱 Eligible Products

-   **Product Categories**: General Electronics (AudioCodes devices)
-   **Product Condition**: New products covered
-   **Purchase Requirements**: Must purchase within warranty period
-   **Excluded Products**: Commercial misuse or pre-existing damage excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage without functional impact
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss not covered as theft protection is excluded

#### 🎁 Additional Benefits

-   **Tech Support**: Access to global support team with expert technical assistance
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase warranty extension with your AudioCodes product or during the warranty period
-   Provide product information and purchase receipt
-   Receive confirmation and coverage documentation
-   Register product online as required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 105.58 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 105.58 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-51)
> Updated: 2026-10-02