# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S36/YR warranty/support extension 1 year

**Reliable protection and peace of mind for your AudioCodes products**

The **AudioCodes ACTS24X7-M4K\_S36/YR warranty/support extension 1 year** provides level 2-4 remote technical support for deployed products. Designed for General Electronics, it ensures timely help and expert service, protecting your investment from unexpected repair costs with hassle-free remote support options.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges is included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting upon activation
-   **Number of Claims**: Unlimited claims within coverage period
-   **Claim Limit**: Subject to plan terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support and hardware replacement options
-   **Repair Method**: Remote support with options including Repair and Return, Advance Hardware Replacement, Managed Spares
-   **Replacement Type**: Refurbished or equivalent certified hardware
-   **Turnaround Time**: Fast response prioritizing urgent issues 24x7
-   **Parts Quality**: Certified replacement components

#### 📞 Claims Process

-   **How to File**: Contact global support team via phone or online portal
-   **Support Hours**: 24/7 for urgent issues; business hours for others
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Typically quick response based on priority level
-   **No Hassle Promise**: Streamlined claim process for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics from AudioCodes
-   **Product Condition**: New products deployed and registered
-   **Purchase Requirements**: Must be purchased before or during initial contract term
-   **Excluded Products**: Commercial misuse or pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect functionality
-   Intentional damage or misuse
-   Commercial or business use outside support terms
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss of device (not theft)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical assistance worldwide
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase with product or during support contract setup
-   Provide product details and proof of purchase
-   Receive confirmation and support documentation
-   Register product for activation and support eligibility

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with AudioCodes and enjoy worry-free ownership._

## Details

- **Price:** 22494.09 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 22494.09 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-50)
> Updated: 2026-10-02