# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S35/YR warranty/support extension 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-M4K\_S35/YR warranty/support extension** provides 1 year of Level 2-4 remote technical support and hardware replacement options for deployed products, ensuring financial protection and hassle-free service beyond the manufacturer warranty. This plan covers your General Electronics devices with comprehensive support and repair services.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty period
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation date
-   **Number of Claims**: Unlimited claims within coverage period
-   **Claim Limit**: Subject to plan terms and hardware replacement options

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support, hardware repair, and replacement
-   **Repair Method**: Repair and return, advance hardware replacement, managed spares
-   **Replacement Type**: New or refurbished hardware as applicable
-   **Turnaround Time**: 24/7 urgent priority support with various repair options
-   **Parts Quality**: OEM or certified parts

#### 📞 Claims Process

-   **How to File**: Contact via remote support channels, phone, or online portal
-   **Support Hours**: 24 hours a day, 7 days a week for urgent issues; business hours for others
-   **Documentation Required**: Proof of purchase and device details
-   **Claim Approval**: Prompt evaluation by technical support team
-   **No Hassle Promise**: Streamlined process for quick resolution

#### 📱 Eligible Products

-   **Product Categories**: General Electronics products supported by AudioCodes
-   **Product Condition**: New and deployed products eligible
-   **Purchase Requirements**: Must enroll within the specified timeframe after product deployment
-   **Excluded Products**: Commercial use and pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect performance
-   Intentional damage or misuse
-   Commercial or business use outside terms
-   Software issues, viruses, or data loss
-   Accessories not originally purchased with covered product
-   Loss (unless theft coverage is included separately)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 Level 2-4 remote technical support

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within required timeframe
-   Provide product details and proof of purchase
-   Receive confirmation and support documentation
-   Register your coverage online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty and support._

## Details

- **Price:** 17947.4 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 17947.40 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-48)
> Updated: 2026-10-02