# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-MVE\_S13/YR Warranty/Support Extension 1 Year

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-MVE\_S13/YR Warranty/Support Extension** provides comprehensive 1-year coverage for AudioCodes products, ensuring continued technical support, software updates, and hardware repair or replacement beyond the manufacturer warranty. It delivers financial protection and hassle-free repairs for uninterrupted operation.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period.
-   **Power Surge Protection**: Coverage includes damages caused by electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the activation date.
-   **Number of Claims**: Unlimited claims allowed under the plan.
-   **Claim Limit**: Maximum payout subject to plan terms and conditions.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available.
-   **Repair Method**: Depot service for repair or return.
-   **Replacement Type**: Refurbished or comparable model replacement where applicable.
-   **Turnaround Time**: Fast repair turnaround with managed spares option.
-   **Parts Quality**: Use of OEM parts and certified components.

#### 📞 Claims Process

-   **How to File**: Through the AudioCodes iSupport online service desk or 24/7 hotline.
-   **Support Hours**: 24x7 availability for urgent issues.
-   **Documentation Required**: Proof of purchase and product details.
-   **Claim Approval**: Typically processed promptly by technical experts.
-   **No Hassle Promise**: Streamlined claim handling and resolution.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics (AudioCodes voice products and related hardware).
-   **Product Condition**: New products covered.
-   **Purchase Requirements**: Must purchase alongside or shortly after the original product.
-   **Excluded Products**: Commercial-use exclusions may apply.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Cosmetic damage that does not affect product function.
-   Intentional damage or misuse.
-   Commercial or business use unless specified.
-   Software issues, viruses, and data loss.
-   Accessories not included in original purchase.
-   Loss or theft (not covered under this plan).

#### 🎁 Additional Benefits

-   **Tech Support**: Access to 24/7 technical support from AudioCodes experts.

#### 📦 How to Purchase

-   Purchase together with the AudioCodes product or shortly thereafter.
-   Provide product details and receipt to activate coverage.
-   Receive confirmation and coverage documentation promptly.
-   Register the product online if required for service access.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and avoid unexpected repair costs._

## Details

- **Price:** 1801.78 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1801.78 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-47)
> Updated: 2026-10-02