# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S33/YR Warranty/Support Extension 1 Year

**Reliable extended coverage for your essential electronics**

The **AudioCodes ACTS24X7-M4K\_S33/YR Warranty/Support Extension** provides 1 year of Level 2-4 remote technical support and warranty coverage for deployed AudioCodes products. This plan ensures financial protection and hassle-free assistance beyond the standard manufacturer warranty, giving you peace of mind with expert support available 24/7 for urgent issues.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty period
-   **Power Surge Protection**: Included damage coverage from electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting at purchase
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to plan terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Remote Level 2-4 technical support and hardware replacement
-   **Repair Method**: Repair and return, advance hardware replacement, or 4-hour managed spares service
-   **Replacement Type**: New or refurbished hardware components
-   **Turnaround Time**: Fast response with 24x7 availability for urgent cases
-   **Parts Quality**: Certified AudioCodes components and repairs

#### 📞 Claims Process

-   **How to File**: Via AudioCodes support portal or phone
-   **Support Hours**: 24/7 for urgent issues, business hours for others
-   **Documentation Required**: Product information and purchase confirmation
-   **Claim Approval**: Quick review with prioritized urgent cases
-   **No Hassle Promise**: Streamlined support with expert assistance

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes deployed network and communications electronics
-   **Product Condition**: New and currently deployed products under manufacturer warranty
-   **Purchase Requirements**: Coverage applies for 12-month period on registered products
-   **Excluded Products**: Non-AudioCodes devices, commercial misuse not supported

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to coverage start
-   Cosmetic damage without functional impact
-   Intentional damage or misuse
-   Commercial or unauthorized use outside terms
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss or theft (not included in this plan)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical support

#### 📦 How to Purchase

-   Purchase alongside AudioCodes products or within designated registration period
-   Provide product details and sales receipt
-   Receive confirmation and plan documentation
-   Register product via AudioCodes support portal if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended support._

## Details

- **Price:** 13161.42 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 13161.42 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-46)
> Updated: 2026-10-02
