# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS9X5-MTGS\_S15/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes product**

The **AudioCodes ACTS9X5-MTGS\_S15/YR warranty/support extension** provides comprehensive Standard Protection, including mechanical and electrical failure coverage plus power surge protection for AudioCodes networking equipment. Designed to extend your peace of mind with hassle-free repairs and expert assistance for one year.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the original manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase
-   **Number of Claims**: Unlimited claims during coverage term
-   **Claim Limit**: Subject to protection plan terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair and return or advance hardware replacement options
-   **Repair Method**: Depot service with advanced replacement available
-   **Replacement Type**: New or equivalent refurbished units
-   **Turnaround Time**: Standard repair and managed spares service
-   **Parts Quality**: OEM or certified components used

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk and 24x7 hotline for urgent issues
-   **Support Hours**: 9x5 remote support with escalation to 24x7 hotline
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Typically rapid response from expert engineers
-   **No Hassle Promise**: Streamlined issue resolution process to minimize downtime

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes voice and networking products
-   **Product Condition**: New and supported devices covered
-   **Purchase Requirements**: Purchased alongside or within specified period of original product purchase
-   **Excluded Products**: Commercial misuse, pre-existing damage excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use beyond scope
-   Software issues, viruses, data loss
-   Accessories not purchased with original device
-   Loss (unless theft coverage included)

#### 🎁 Additional Benefits

-   **Tech Support**: Access to AudioCodes Global Support team and 24x7 hotline for urgent issues

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within eligibility window
-   Provide product details and proof of purchase
-   Receive confirmation and warranty extension documents
-   Register your plan online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with trusted coverage and expert support for worry-free ownership._

## Details

- **Price:** 253.38 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 253.38 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-44)
> Updated: 2026-10-02