# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-MSE\_S8/YR Warranty/Support Extension 1 license(s) 1 year(s)

**Comprehensive support and protection for your AudioCodes products**

The **AudioCodes ACTS24X7-MSE\_S8/YR Warranty** provides reliable technical support and standard repair services for AudioCodes products, ensuring your investment is protected from unexpected mechanical and electrical failures for one year.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for product component failures and defects occurring after the manufacturer warranty period.
-   **Power Surge Protection**: Included to protect against damage from electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase confirmation.
-   **Number of Claims**: Unlimited claims within the coverage period.
-   **Claim Limit**: Subject to terms of the protection agreement.

#### 🔧 Service & Repairs

-   **Service Type**: Standard Repair and Return service included; optional Managed Spares or Advance Hardware Replacement available.
-   **Repair Method**: Mail-in or depot service handled by authorized technicians.
-   **Replacement Type**: Refurbished or comparable replacement units may be provided.
-   **Turnaround Time**: Variable based on service type; options include 4-hour Managed Spares.
-   **Parts Quality**: Use of OEM parts and certified components.

#### 📞 Claims Process

-   **How to File**: Submit claims via AudioCodes iSupport online service desk or 24x7 hotline support.
-   **Support Hours**: 24/7 availability for urgent issues.
-   **Documentation Required**: Proof of purchase, device information, and incident details.
-   **Claim Approval**: Typically processed promptly by specialized engineers.
-   **No Hassle Promise**: Streamlined claims process for quick resolution.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes devices.
-   **Product Condition**: New devices eligible for coverage.
-   **Purchase Requirements**: Warranty/support extension to be purchased within standard agreement periods.
-   **Excluded Products**: Commercial or non-AudioCodes products.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Cosmetic damages not affecting product function.
-   Intentional damage or misuse.
-   Commercial or business use damage.
-   Software issues, viruses, data loss.
-   Accessories not originally purchased.
-   Loss unless theft coverage is included (not applicable here).

#### 🎁 Additional Benefits

-   **Tech Support**: Access to 24/7 global technical support from expert AudioCodes engineers.
-   **No Lemon Guarantee**: Not specified.
-   **Transferable**: Not specified.
-   **Multi-Device Discount**: Not specified.
-   **Cancel Anytime**: Not specified.

#### 📦 How to Purchase

-   Purchase with your AudioCodes device or accordingly within the allowable timeframe.
-   Provide product details and proof of purchase.
-   Receive confirmation and warranty extension documentation.
-   Register your product online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and avoid unexpected repair costs._

## Details

- **Price:** 844.59 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 844.59 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-39)
> Updated: 2026-10-02