# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMWM\_S27/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-SMWM\_S27/YR warranty/support extension** provides comprehensive 1-year coverage designed for AudioCodes hardware. This warranty extension offers financial protection and hassle-free repairs for network and communication devices, ensuring your equipment stays operational with expert assistance whenever needed.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects after the manufacturer warranty period are covered
-   **Power Surge Protection**: Includes protection against damage caused by electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the warranty extension activation
-   **Number of Claims**: Unlimited claims throughout the coverage period
-   **Claim Limit**: No specified maximum payout per claim; subject to service terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair and return standard service with optional advance hardware replacement and managed spares
-   **Repair Method**: Mail-in or depot service; advance hardware replacement available
-   **Replacement Type**: New or refurbished hardware as required
-   **Turnaround Time**: Standard repair times with optional 4-hour managed spares service
-   **Parts Quality**: OEM and certified components used in repairs

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk and 24x7 hotline for urgent issues
-   **Support Hours**: 24/7 global support availability
-   **Documentation Required**: Proof of purchase and device details needed for claim submission
-   **Claim Approval**: Prompt review and updates provided through support channels
-   **No Hassle Promise**: Streamlined, professional claim handling by AudioCodes Voice Engineers

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes network devices
-   **Product Condition**: New products or those within warranty extension eligibility
-   **Purchase Requirements**: License for 1 year; purchase and activation terms apply
-   **Excluded Products**: Products outside AudioCodes catalog or commercial misuse

#### ❌ What's Not Covered

-   Pre-existing damage or defects before warranty extension start
-   Cosmetic damage that does not impact function
-   Intentional damage, misuse, or negligence
-   Commercial or business use outside specified terms
-   Software problems, viruses, or data loss
-   Accessories not included in the original product purchase
-   Loss or theft (unless separately covered)

#### 🎁 Additional Benefits

-   **Tech Support**: Access to 24/7 AudioCodes technical support team
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the designated time frame
-   Provide product details and proof of purchase
-   Receive confirmation and warranty coverage documents
-   Register your license through AudioCodes if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with this AudioCodes extended warranty plan._

## Details

- **Price:** 5363.1 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 5363.10 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-340)
> Updated: 2026-10-02