# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMWM\_S26/YR Warranty Support Extension

**Reliable protection for your AudioCodes equipment, ensuring peace of mind and seamless support.**

The **AudioCodes ACTS24X7-SMWM\_S26/YR Warranty Support Extension** provides comprehensive standard protection for AudioCodes products, offering 1 year of coverage that includes mechanical and electrical failure repairs after the manufacturer warranty expires. This plan ensures hassle-free service and expert technical support to keep your equipment operating smoothly.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for component failures and defects following the expiration of the manufacturer warranty
-   **Power Surge Protection**: Protection against damage caused by electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from date of purchase
-   **Number of Claims**: Unlimited claims throughout the coverage period
-   **Claim Limit**: Subject to terms and conditions of the plan

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement services available
-   **Repair Method**: Remote support, with options for Repair and Return or Advance Hardware Replacement
-   **Replacement Type**: May include repaired, refurbished, or comparable models
-   **Turnaround Time**: Expedited repairs with options for managed spares and 4-hour replacement services
-   **Parts Quality**: Use of OEM or certified parts

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk, phone hotline available 24/7 for urgent issues
-   **Support Hours**: 24x7 technical support from AudioCodes Voice Engineers
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Fast response with status updates available
-   **No Hassle Promise**: Streamlined claim process for customer convenience

#### 📱 Eligible Products

-   **Product Categories**: General Electronics—applicable to AudioCodes communication products
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Must purchase warranty extension at time of or shortly after product acquisition
-   **Excluded Products**: Commercial use or pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect product function
-   Intentional damage or misuse
-   Commercial or business use exclusion
-   Software issues, viruses, and data loss
-   Accessories not included in original purchase
-   Loss unless theft coverage is purchased separately

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to technical assistance

#### 📦 How to Purchase

-   Purchase alongside your AudioCodes product or within the allowed timeframe
-   Provide product details and proof of purchase
-   Receive confirmation and warranty documents
-   Register product coverage online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable standard protection and enjoy worry-free ownership of your AudioCodes equipment._

## Details

- **Price:** 3659.87 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 3659.87 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-338)
> Updated: 2026-10-02