# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMWM\_S21/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes equipment.**

The **AudioCodes ACTS24X7-SMWM\_S21/YR warranty/support extension** provides 1 year of standard warranty coverage for AudioCodes general electronics products. It ensures financial protection and hassle-free repairs by extending your support with access to software updates, patches, and expert technical assistance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty.
-   **Power Surge Protection**: Damage from electrical surges is included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting at purchase.
-   **Number of Claims**: Unlimited claims supported via service agreements.
-   **Claim Limit**: Subject to terms of service plan.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement service options.
-   **Repair Method**: Remote support and depot service available.
-   **Replacement Type**: OEM or certified refurbished parts.
-   **Turnaround Time**: Depends on fault type and service agreement.
-   **Parts Quality**: Use of genuine AudioCodes parts.

#### 📞 Claims Process

-   **How to File**: Online support desk and 24/7 hotline available for urgent issues.
-   **Support Hours**: 24x7 hotline and business hours service desk.
-   **Documentation Required**: Purchase receipt and product details.
-   **Claim Approval**: Typically quick for standard support requests.
-   **No Hassle Promise**: Streamlined claim process designed for convenience.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes hardware.
-   **Product Condition**: New equipment eligible.
-   **Purchase Requirements**: Must purchase warranty extension in conjunction with or shortly after product acquisition.
-   **Excluded Products**: Commercial use beyond standard support scope.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Cosmetic damage that does not affect operation.
-   Intentional damage or misuse.
-   Commercial or business use beyond stated scope.
-   Software issues, viruses, or data loss.
-   Accessories not included in original purchase.
-   Loss not covered unless theft inclusion is present.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical support by AudioCodes experts.

#### 📦 How to Purchase

-   Purchase with product or shortly after obtaining your device.
-   Provide product details and proof of purchase.
-   Receive confirmation and coverage documentation.
-   Register online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with comprehensive coverage and expert support for worry-free ownership._

## Details

- **Price:** 675.66 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 675.66 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-332)
> Updated: 2026-10-02