# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S25/YR warranty/support extension 1 year

**Reliable protection for your AudioCodes products, providing value and peace of mind.**

The **AudioCodes ACTS24X7-M4K\_S25/YR warranty/support extension** covers Level 2-4 remote technical support and hardware replacement options for deployed products. This 1-year plan ensures financial protection through hassle-free repairs and 24/7 availability for urgent issues.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to terms of service and warranty agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair, advance hardware replacement, and managed spares
-   **Repair Method**: Remote support with options for onsite and depot services as applicable
-   **Replacement Type**: Refurbished or comparable models
-   **Turnaround Time**: Fast response with 4-hour managed spares service available
-   **Parts Quality**: OEM parts and certified components

#### 📞 Claims Process

-   **How to File**: Via 24/7 global support team through online or phone
-   **Support Hours**: 24x7 urgent priority, Monday-Friday standard business hours for other issues
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Quick approval for urgent cases with transparent tracking
-   **No Hassle Promise**: Streamlined process with expert technical assistance

#### 📱 Eligible Products

-   **Product Categories**: General Electronics products deployed by customer
-   **Product Condition**: New and deployed products eligible
-   **Purchase Requirements**: Must purchase support extension within contract terms
-   **Excluded Products**: Commercial use and pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use exclusions
-   Software issues, viruses, and data loss
-   Accessories not listed on original purchase
-   Loss unless theft coverage included

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical assistance included
-   **Transferable**: Coverage may transfer to new owner as per policy

#### 📦 How to Purchase

-   Purchase alongside your AudioCodes product or within contract period
-   Provide product details and proof of purchase
-   Receive confirmation and coverage documentation
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with expert support and comprehensive coverage._

## Details

- **Price:** 1646.94 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1646.94 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-33)
> Updated: 2026-10-02