# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMWM\_S1/YR Warranty Support Extension 1 License 1 Year

**Reliable protection for your investment and uninterrupted product performance**

The **AudioCodes ACTS24X7-SMWM\_S1/YR Warranty Support Extension** provides 1 year of comprehensive coverage for AudioCodes products. This plan ensures financial protection and hassle-free resolution of operational issues through expert technical support and repair services.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for component failures and defects occurring after the manufacturer warranty period.
-   **Power Surge Protection**: Protection against damage caused by electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting at purchase
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to plan terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Repair and return with optional advance hardware replacement
-   **Repair Method**: Mail-in or depot service
-   **Replacement Type**: New or equivalent refurbished units
-   **Turnaround Time**: Options including advance hardware replacement and managed spares for fast resolution
-   **Parts Quality**: OEM or certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk online or 24/7 hotline
-   **Support Hours**: 24/7 support for urgent issues
-   **Documentation Required**: Purchase receipt, details of issue, and device information
-   **Claim Approval**: Prompt assessment and approval for eligible claims
-   **No Hassle Promise**: Easy claim filing and fast updates provided

#### 📱 Eligible Products

-   **Product Categories**: General Electronics – AudioCodes supported hardware
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Must purchase warranty extension with or shortly after product purchase
-   **Excluded Products**: Commercial use outside warranty terms, pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use outside agreement
-   Software issues, viruses, and data loss
-   Accessories not included in original purchase
-   Loss or theft (not covered under this standard protection plan)

#### 🎁 Additional Benefits

-   **Tech Support**: Access to AudioCodes global technical support 24/7
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not applicable
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within manufacturer allowable timeframe
-   Provide product details and proof of purchase
-   Receive confirmation and warranty documentation
-   Register your product online if required by AudioCodes

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with expert support and coverage from AudioCodes._

## Details

- **Price:** 3307.95 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 3307.95 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-329)
> Updated: 2026-10-02