# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable support and protection for your AudioCodes products**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides 1 year of technical support and hardware repair services designed to keep your AudioCodes products running smoothly. This coverage includes software upgrades and hardware replacement options, ensuring hassle-free maintenance and financial protection.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period ends
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the date of purchase
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Subject to policy terms as provided by AudioCodes

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement services
-   **Repair Method**: Return and Repair (R&R), Advance Hardware Replacement (AHR)
-   **Replacement Type**: New or equivalent quality hardware replacement
-   **Turnaround Time**: 4-hour or Next Business Day response options available
-   **Parts Quality**: OEM and certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Submit claims through AudioCodes support channels
-   **Support Hours**: 24/7 technical support available
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Typical approval times prioritized for quick service
-   **No Hassle Promise**: Streamlined claims for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics with AudioCodes support contracts
-   **Product Condition**: New products only
-   **Purchase Requirements**: Must purchase warranty within allowable timeframe per AudioCodes policy
-   **Excluded Products**: Commercial use and pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss or theft (unless specified)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to AudioCodes technical experts

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within specified period
-   Provide product details and purchase receipt
-   Receive confirmation and full coverage documentation
-   Register your coverage as required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended support._

## Details

- **Price:** 578.54 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 578.54 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-327)
> Updated: 2026-10-02