# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S24/YR warranty/support extension 1 year

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-M4K\_S24/YR warranty/support extension 1 year** provides 12 months of Level 2-4 remote technical support and coverage for deployed general electronics products. This plan ensures financial protection and hassle-free service with prompt access to software updates, patches, and hardware replacement options.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty period
-   **Power Surge Protection**: Included for electrical surge damages

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to terms of the protection plan agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair, replacement, or reimbursement options available
-   **Repair Method**: Remote support with hardware replacement options including repair and return, advance hardware replacement, and 4-hour managed spares
-   **Replacement Type**: New or refurbished components as needed
-   **Turnaround Time**: Fast service with 24x7 urgent priority handling
-   **Parts Quality**: OEM and certified components

#### 📞 Claims Process

-   **How to File**: Online or phone support through Global Support team
-   **Support Hours**: 24/7 for urgent issues; business hours for other priority levels
-   **Documentation Required**: Purchase receipt and product details
-   **Claim Approval**: Typically processed promptly based on issue priority
-   **No Hassle Promise**: Easy claims process backed by expert support

#### 📱 Eligible Products

-   **Product Categories**: General Electronics
-   **Product Condition**: Deployed products within warranty terms
-   **Purchase Requirements**: Coverage applied for existing deployed products
-   **Excluded Products**: Not specified; coverage focused on deployed AudioCodes products

#### ❌ What's Not Covered

-   Pre-existing damage or defects not covered
-   Intentional damage or misuse
-   Commercial or business use exclusions may apply
-   Software issues, viruses, and data loss
-   Accessories not originally included with purchase
-   Loss or theft not included under this plan

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical expertise

#### 📦 How to Purchase

-   Purchase as extension for deployed AudioCodes products
-   Provide product details and proof of purchase
-   Receive confirmation and coverage documentation
-   Register product support as required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and extended coverage for worry-free ownership._

## Details

- **Price:** 1245.76 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1245.76 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-31)
> Updated: 2026-10-02