# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M1288\_16/YR warranty/support extension 1 year

**Reliable protection and technical support for your devices.**

The **AudioCodes ACTS24X7-M1288\_16/YR warranty/support extension 1 year** offers comprehensive Level 2-4 remote technical support and warranty coverage for deployed products. It ensures peace of mind by providing financial protection and hassle-free assistance beyond the manufacturer’s warranty period.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period.
-   **Power Surge Protection**: Damage caused by electrical surges included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation.
-   **Number of Claims**: Unlimited claims during coverage period.
-   **Claim Limit**: Subject to policy terms; details provided upon purchase.

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support and hardware replacement options.
-   **Repair Method**: Repair and return, advance hardware replacement, managed spares service.
-   **Replacement Type**: Refurbished or comparable model as needed.
-   **Turnaround Time**: Includes 4-hour managed spares for urgent cases.
-   **Parts Quality**: Certified and authorized parts.

#### 📞 Claims Process

-   **How to File**: Contact AudioCodes Global Support via phone or online portal.
-   **Support Hours**: 24/7 for urgent priority, weekdays 8 AM – 5 PM for others.
-   **Documentation Required**: Proof of purchase and incident details.
-   **Claim Approval**: Prompt review with timely updates.
-   **No Hassle Promise**: Straightforward claims handling and customer-focused support.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics products covered by AudioCodes.
-   **Product Condition**: Deployed products under original warranty.
-   **Purchase Requirements**: Extension must be purchased during or shortly after deployment.
-   **Excluded Products**: Products outside AudioCodes' portfolio or unsupported devices.

#### ❌ What's Not Covered

-   Pre-existing damage or defects before coverage start.
-   Cosmetic damage that does not affect product function.
-   Intentional damage or misuse.
-   Commercial or business use outside contract terms.
-   Software issues, viruses, or data loss.
-   Accessories not listed on the original purchase.
-   Loss or theft (not covered under Standard Protection).

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical support included.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or during support contract renewal.
-   Provide product details and proof of original purchase.
-   Receive confirmation and full coverage documents.
-   Register your product with AudioCodes if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 598.24 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 598.24 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-306)
> Updated: 2026-10-02