# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS9X5-CCE\_S22/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection for your investment with expert support and coverage**

The **AudioCodes ACTS9X5-CCE\_S22/YR warranty/support extension** provides one year of comprehensive standard protection for your AudioCodes products. This plan offers financial protection and fast, hassle-free repairs backed by specialized AudioCodes engineers for a worry-free experience.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period expires
-   **Power Surge Protection**: Coverage against damage from electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage from the date of purchase
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to terms of the service agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair and return services, with options for advance hardware replacement and managed spares
-   **Repair Method**: Remote support plus mail-in or depot service
-   **Replacement Type**: Repair or replacement with equivalent parts or hardware
-   **Turnaround Time**: Options include standard and prioritized 4-hour managed spares
-   **Parts Quality**: OEM and certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Via the AudioCodes iSupport service desk and 24x7 hotline for urgent issues
-   **Support Hours**: 24/7 hotline support and business hours for standard service
-   **Documentation Required**: Proof of purchase, device details, and incident description
-   **Claim Approval**: Typically fast response and resolution by experienced engineers
-   **No Hassle Promise**: Easy ticketing system and transparent status updates provided

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes products covered
-   **Product Condition**: New and eligible products under manufacturer guidelines
-   **Purchase Requirements**: Must be purchased alongside or before expiration of manufacturer warranty
-   **Excluded Products**: Commercial use, pre-existing damage, and unsupported product lines

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss (unless theft coverage included, which is not in this plan)

#### 🎁 Additional Benefits

-   **Tech Support**: Access to expert AudioCodes Voice Engineers and 24/7 technical support hotline

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the warranty extension period
-   Provide product and purchase details to confirm eligibility
-   Receive confirmation and coverage documentation electronically
-   Register product online if required to activate coverage

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty._

## Details

- **Price:** 464.51 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 464.51 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-3)
> Updated: 2026-10-02