# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S23/YR warranty/support extension 1 year

**Reliable protection for your AudioCodes products**

The **AudioCodes ACTS24X7-M4K\_S23/YR warranty/support extension** provides 1 year of Level 2-4 remote technical support and hardware replacement options designed to protect your deployed General Electronics products beyond the manufacturer warranty. Ensure hassle-free repairs and continuous expert assistance for uninterrupted performance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the end of the manufacturer warranty
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to plan terms, comprehensive hardware repair or replacement

#### 🔧 Service & Repairs

-   **Service Type**: Repair, replacement, or managed spares options
-   **Repair Method**: Remote support and advance hardware replacement
-   **Replacement Type**: New or refurbished hardware depending on availability
-   **Turnaround Time**: 4-hour managed spares service available
-   **Parts Quality**: OEM certified components

#### 📞 Claims Process

-   **How to File**: Via online portal or dedicated support line
-   **Support Hours**: 24/7 for urgent issues, business hours for others
-   **Documentation Required**: Proof of purchase and product information
-   **Claim Approval**: Typically processed promptly with expert review
-   **No Hassle Promise**: Streamlined process to minimize downtime

#### 📱 Eligible Products

-   **Product Categories**: General Electronics deployed products
-   **Product Condition**: New and deployed units covered
-   **Purchase Requirements**: Must purchase within warranty expiration
-   **Excluded Products**: Commercial misuse and pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use exclusions
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss or theft (not included in Standard Protection)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical support included
-   **Cancel Anytime**: Pro-rated refund available upon cancellation

#### 📦 How to Purchase

-   Purchase alongside your AudioCodes product or before coverage expiration
-   Provide purchase proof and product details
-   Receive confirmation and warranty documents
-   Register product online if applicable

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with extended coverage for worry-free ownership and financial security._

## Details

- **Price:** 746.05 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 746.05 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-29)
> Updated: 2026-10-02