# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-ARM\_S2 /YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and 24/7 technical support to keep your device running smoothly.**

The **AudioCodes ACTS24X7-ARM\_S2 /YR warranty/support extension** provides 1 year of Standard Protection for AudioCodes products. This plan covers mechanical and electrical failures beyond the manufacturer warranty and includes power surge protection, ensuring financial security and hassle-free repairs.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects after the original warranty expires
-   **Power Surge Protection**: Damage caused by unexpected electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to terms of the protection plan agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options
-   **Repair Method**: Mail-in or depot service handled by AudioCodes technicians
-   **Replacement Type**: Refurbished or equivalent model replacements available
-   **Turnaround Time**: Standard repair timeframes with upgrade options like 4-hour Managed Spares service
-   **Parts Quality**: OEM parts and certified components

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk or 24/7 hotline
-   **Support Hours**: 24x7 global technical assistance
-   **Documentation Required**: Proof of purchase and device details
-   **Claim Approval**: Rapid evaluation and update during the claim process
-   **No Hassle Promise**: Easy and transparent claim handling for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes hardware
-   **Product Condition**: New products purchased with eligible warranty
-   **Purchase Requirements**: Must be purchased and registered as per AudioCodes policy
-   **Excluded Products**: Commercial use devices and items with pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Cosmetic issues not affecting function
-   Commercial or business use
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss or theft (unless covered by additional services)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to expert AudioCodes engineers
-   **Transferable**: Policy may be transferable upon approval

#### 📦 How to Purchase

-   Purchase at point of sale or within eligibility period
-   Provide complete product details and proof of purchase
-   Receive confirmation and documentation of coverage
-   Register product through AudioCodes customer portal if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 2512.63 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 2512.63 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-284)
> Updated: 2026-10-02