# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M500\_S13/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-M500\_S13/YR warranty/support extension** provides comprehensive 1-year coverage offering financial protection and hassle-free repairs for eligible General Electronics products. This plan ensures access to expert technical assistance and software updates, helping you avoid costly disruptions.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expires
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage from activation date
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to plan terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Repair and standard hardware replacement
-   **Repair Method**: Mail-in and depot service options available
-   **Replacement Type**: Refurbished or comparable model if necessary
-   **Turnaround Time**: Standard repair timeframes apply
-   **Parts Quality**: Use of OEM or certified components

#### 📞 Claims Process

-   **How to File**: Through the AudioCodes iSupport service desk online or phone
-   **Support Hours**: 24/7 hotline available for urgent issues
-   **Documentation Required**: Purchase receipt, device details, and issue description
-   **Claim Approval**: Typically processed promptly by Voice Engineers
-   **No Hassle Promise**: Streamlined process focused on customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics from AudioCodes
-   **Product Condition**: New products eligible for coverage extension
-   **Purchase Requirements**: Must be purchased alongside or shortly after product purchase
-   **Excluded Products**: Commercial use and pre-existing damage excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss (theft coverage not included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support from AudioCodes specialists

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within allowable time frame
-   Provide product details and proof of purchase
-   Receive confirmation and coverage documentation
-   Register your extended warranty online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with expert coverage and enjoy worry-free ownership._

## Details

- **Price:** 73.2 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 73.20 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-283)
> Updated: 2026-10-02