# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M500\_S10/YR Warranty

**Reliable protection and support for your AudioCodes products.**

The **AudioCodes ACTS24X7-M500\_S10/YR Warranty** offers comprehensive standard protection coverage for AudioCodes devices, including software updates, patches, and hardware repair options. Designed for general electronics, this plan ensures financial protection and hassle-free repairs beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for hardware defects and failures after the original manufacturer warranty expires.
-   **Power Surge Protection**: Protection from damage caused by electrical surges is included.
-   **Accidental Damage**: Not included.
-   **Screen Damage**: Not included.
-   **Battery Degradation**: Not specified.
-   **Theft Protection**: Not included.
-   **Normal Wear and Tear**: Not specified.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the warranty purchase date.
-   **Number of Claims**: Unlimited claims within the coverage period.
-   **Claim Limit**: Not specified.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and standard hardware replacement options.
-   **Repair Method**: Depot mail-in repair service and advance hardware replacement options.
-   **Replacement Type**: Refurbished or equivalent model replacement.
-   **Turnaround Time**: Typically managed within contracted support timelines including 4-hour managed spares.
-   **Parts Quality**: OEM parts and certified components used for repairs.

#### 📞 Claims Process

-   **How to File**: Online through AudioCodes iSupport service desk and 24/7 hotline support for urgent issues.
-   **Support Hours**: 24/7 global technical support.
-   **Documentation Required**: Purchase receipt, product details, and support ticket.
-   **Claim Approval**: Prompt review with status updates provided throughout the process.
-   **No Hassle Promise**: Dedicated technical engineers ensure fast and effective problem resolution.

#### 📱 Eligible Products

-   **Product Categories**: General electronics from AudioCodes eligible for support coverage.
-   **Product Condition**: New products under manufacturer warranty eligible.
-   **Purchase Requirements**: Must be purchased within warranty and support contract terms.
-   **Excluded Products**: Commercial use and pre-existing damages are excluded.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Accidental damage not included under this plan.
-   Intentional damage or misuse.
-   Commercial or business use.
-   Software issues, viruses, or data loss.
-   Accessories not included in the original purchase.
-   Loss of device (theft not covered).

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 dedicated technical support from AudioCodes voice engineers.
-   **No Lemon Guarantee**: Not specified.
-   **Transferable**: Not specified.
-   **Multi-Device Discount**: Not specified.
-   **Cancel Anytime**: Not specified.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within contract terms.
-   Provide product details and proof of purchase.
-   Receive confirmation and full coverage documentation.
-   Register your product online as required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and avoid unexpected repair costs with the AudioCodes extended warranty._

## Details

- **Price:** 2318.47 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 2318.47 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-281)
> Updated: 2026-09-03