# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and support for your AudioCodes products**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides comprehensive support for AudioCodes devices, delivering financial protection and hassle-free repairs through a one-year extended warranty. This coverage is designed for customers seeking continuous technical support and hardware repair services beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting after manufacturer warranty ends
-   **Number of Claims**: Unlimited claims within coverage period
-   **Claim Limit**: Subject to AudioCodes support program terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options available
-   **Repair Method**: Depot and advanced hardware replacement services
-   **Replacement Type**: New or refurbished models as replacement
-   **Turnaround Time**: 4-hour or next business day response for hardware replacement
-   **Parts Quality**: OEM and certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Contact AudioCodes support or submit through reseller channels
-   **Support Hours**: 24/7 technical support access
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Typically processed promptly by AudioCodes support team
-   **No Hassle Promise**: Streamlined claim handling process for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes network devices
-   **Product Condition**: New products covered under the support program
-   **Purchase Requirements**: Contract valid upon purchase or renewal
-   **Excluded Products**: Commercial misuse or pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage not affecting functionality
-   Intentional damage or misuse
-   Commercial or business use exclusion
-   Software issues, viruses, or data loss
-   Accessories not part of original purchase
-   Loss excluding theft coverage

#### 🎁 Additional Benefits

-   **Tech Support**: Access to 24/7 expert technical support
-   **Transferable**: Warranty transferable to new owners upon sale

#### 📦 How to Purchase

-   Purchase via authorized reseller or AudioCodes directly
-   Provide product and purchase details at time of sale
-   Receive confirmation and warranty documents
-   Registration may be required depending on reseller process

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable coverage and enjoy worry-free ownership of your AudioCodes products._

## Details

- **Price:** 15274.63 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 15274.63 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-279)
> Updated: 2026-09-03