# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-MSE\_S16\\/YR warranty\\/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-MSE\_S16\\/YR** provides 1 year of extended warranty and support for AudioCodes devices, offering financial protection and hassle-free repairs with round-the-clock access to expert technical service and software updates.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty
-   **Power Surge Protection**: Protection from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from warranty activation
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Subject to the terms of the protection plan agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available
-   **Repair Method**: Remote and depot support services
-   **Replacement Type**: Repair and return or advance hardware replacement options
-   **Turnaround Time**: Fast response times supported by 24x7 technical expertise
-   **Parts Quality**: Use of genuine AudioCodes parts and certified components

#### 📞 Claims Process

-   **How to File**: Access support via 24x7 hotline or AudioCodes iSupport service desk
-   **Support Hours**: 24/7 availability for urgent issues
-   **Documentation Required**: Proof of purchase and device information
-   **Claim Approval**: Prompt assessment and updates through service desk
-   **No Hassle Promise**: Dedicated technical support ensures smooth, effective resolution

#### 📱 Eligible Products

-   **Product Categories**: General Electronics devices from AudioCodes
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Must be purchased with or within the warranty period
-   **Excluded Products**: Commercial use or pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use excluded
-   Software issues, viruses, data loss not covered
-   Accessories not included in the original purchase
-   Loss claims excluded

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support included

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the warranty period
-   Provide product details and proof of purchase
-   Receive confirmation and warranty coverage documents
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 1800.22 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1800.22 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-274)
> Updated: 2026-09-03
