# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S2/YR warranty/support extension 1 year(s)

**Reliable coverage for uninterrupted product performance and peace of mind**

The **AudioCodes ACTS24X7-M4K\_S2/YR warranty/support extension** provides 12 months of Level 2-4 remote technical support and hardware replacement options for deployed AudioCodes products, ensuring financial protection and hassle-free service beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage from activation date
-   **Number of Claims**: Unlimited claims for covered issues
-   **Claim Limit**: Subject to service terms and hardware replacement policies

#### 🔧 Service & Repairs

-   **Service Type**: Technical support and hardware repair or replacement
-   **Repair Method**: Remote diagnosis with hardware Return & Repair or Advance Replacement options
-   **Replacement Type**: Repair, refurbished or comparable equipment
-   **Turnaround Time**: Includes 4-hour Managed Spares service for urgent priority cases
-   **Parts Quality**: OEM or certified parts ensuring product reliability

#### 📞 Claims Process

-   **How to File**: Contact Global Support team online or via phone 24x7 for urgent issues
-   **Support Hours**: 24 hours a day, 7 days a week for urgent cases; business hours for others
-   **Documentation Required**: Product details and purchase receipt
-   **Claim Approval**: Rapid assessment and approval process
-   **No Hassle Promise**: Easy claim submission with expert technical assistance

#### 📱 Eligible Products

-   **Product Categories**: General Electronics under AudioCodes portfolio
-   **Product Condition**: Deployed products within warranty extension terms
-   **Purchase Requirements**: Must enroll within the plan period
-   **Excluded Products**: Commercial misuse and pre-existing damage are excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects not disclosed at enrollment
-   Cosmetic damage that does not affect device function
-   Intentional damage or misuse
-   Commercial or business use beyond personal deployment
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss not covered unless theft protection is included

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical support team
-   **No Lemon Guarantee**: Not applicable
-   **Transferable**: Coverage transferable according to policy terms
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Subject to pro-rated refund policy

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the specified enrollment window
-   Provide product and purchase details for registration
-   Receive confirmation and detailed coverage documents
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with comprehensive support and hardware coverage._

## Details

- **Price:** 4227.8 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 4227.80 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-273)
> Updated: 2026-09-03