# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S28/YR warranty/support extension 1 year(s)

**Reliable extended protection for your AudioCodes products**

The **AudioCodes ACTS24X7-M4K\_S28/YR warranty/support extension** offers 1 year of Level 2-4 remote technical support and warranty coverage for deployed AudioCodes products. Designed to provide financial protection and hassle-free assistance, this plan ensures you have access to expert help and hardware replacement options beyond the standard manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period
-   **Power Surge Protection**: Included damage coverage from electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation
-   **Number of Claims**: Unlimited claims during the term
-   **Claim Limit**: Subject to terms of service and plan limits

#### 🔧 Service & Repairs

-   **Service Type**: Repair, replacement, or reimbursement options available
-   **Repair Method**: Remote technical support with possible advance hardware replacement
-   **Replacement Type**: New or refurbished equivalent model
-   **Turnaround Time**: Includes 4-hour managed spares service for urgent issues
-   **Parts Quality**: OEM or certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Via phone or online portal supported by global support team
-   **Support Hours**: 24/7 availability for urgent priority, 9x5 for others
-   **Documentation Required**: Proof of purchase, device information, and issue details
-   **Claim Approval**: Typically approved promptly based on issue severity
-   **No Hassle Promise**: Streamlined process for quick resolution

#### 📱 Eligible Products

-   **Product Categories**: General Electronics – AudioCodes deployed hardware products
-   **Product Condition**: New and deployed products eligible
-   **Purchase Requirements**: Must purchase warranty extension within product eligibility period
-   **Excluded Products**: Commercial misuse or physical damage outside warranty terms

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, or data loss
-   Loss or theft (not included in this plan)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support for urgent issues

#### 📦 How to Purchase

-   Purchase extension with product or within eligibility period
-   Provide product details and proof of purchase
-   Receive confirmation and warranty documentation
-   Register online as required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and avoid unexpected repair costs._

## Details

- **Price:** 3955.04 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 3955.04 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-269)
> Updated: 2026-09-03