# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMTP\_S42/YR Warranty/Support Extension 1 License(s) 1 Year(s)

**Reliable protection for your AudioCodes products to ensure uninterrupted operation.**

The **AudioCodes ACTS24X7-SMTP\_S42/YR Warranty/Support Extension** provides comprehensive support and repair coverage for AudioCodes devices, extending protection for 1 year to deliver hassle-free maintenance and technical assistance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty period.
-   **Power Surge Protection**: Included to protect against damage from electrical surges.
-   **Accidental Damage**: Not covered.
-   **Screen Damage**: Not covered.
-   **Battery Degradation**: Not covered.
-   **Theft Protection**: Not included.
-   **Normal Wear and Tear**: Not covered.

#### 📋 Coverage Details

-   **Duration**: 1 year of continuous coverage starting from purchase.
-   **Number of Claims**: Unlimited claims available during coverage period.
-   **Claim Limit**: Subject to terms and conditions of the plan.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options offered.
-   **Repair Method**: Depot service with mail-in repair.
-   **Replacement Type**: Refurbished or comparable model replacement provided.
-   **Turnaround Time**: Fast repair turnaround with advance hardware replacement or managed spares options available.
-   **Parts Quality**: Use of OEM parts and certified components.

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk online or 24x7 hotline.
-   **Support Hours**: 24/7 technical support available for urgent issues.
-   **Documentation Required**: Proof of purchase, details of the product, and issue documentation.
-   **Claim Approval**: Typical approval timeframe is swift with direct access to technical experts.
-   **No Hassle Promise**: Streamlined claim process for customer satisfaction.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics under AudioCodes portfolio.
-   **Product Condition**: New products eligible for coverage.
-   **Purchase Requirements**: Coverage extension requires license purchase for active product.
-   **Excluded Products**: Commercial use and pre-existing damages not covered.

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss (theft not included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support included.
-   **No Lemon Guarantee**: Not specified.
-   **Transferable**: Not specified.
-   **Multi-Device Discount**: Not specified.
-   **Cancel Anytime**: Not specified.

#### 📦 How to Purchase

-   Purchase the warranty extension license for 1 year coverage.
-   Provide product and license details upon purchase.
-   Receive confirmation and warranty documents.
-   Register product online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty._

## Details

- **Price:** 7.41 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 7.41 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-264)
> Updated: 2026-10-02