# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S10/YR warranty/support extension 1 year

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-M4K\_S10/YR warranty/support extension 1 year** provides 12 months of Level 2-4 remote technical support and warranty coverage for eligible AudioCodes products, ensuring hassle-free repairs and expert assistance when needed.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component defects and failures covered after manufacturer warranty
-   **Power Surge Protection**: Included to protect against electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: As per contract terms

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support and hardware replacement options
-   **Repair Method**: Repair and Return, Advance Hardware Replacement, 4-hour Managed Spares
-   **Replacement Type**: New or equivalent equipment
-   **Turnaround Time**: Fast response times including 24/7 urgent priority support
-   **Parts Quality**: OEM or certified components

#### 📞 Claims Process

-   **How to File**: Access support via 24x7 remote support channels
-   **Support Hours**: 24/7 for urgent issues, weekdays business hours for others
-   **Documentation Required**: Purchase proof and product details
-   **Claim Approval**: Quick turnaround for support and claims
-   **No Hassle Promise**: Streamlined process for issue resolution

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes deployed products
-   **Product Condition**: New and deployed units eligible
-   **Purchase Requirements**: Must be purchased alongside or after product deployment
-   **Excluded Products**: Commercial misuse or pre-existing damage excluded

#### ❌ What's Not Covered

-   Pre-existing defects or damage
-   Intentional damage or misuse
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss not related to theft coverage

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical support included

#### 📦 How to Purchase

-   Purchase when acquiring your AudioCodes product or within the warranty period
-   Provide product details and proof of purchase
-   Receive confirmation and warranty documents
-   Register product as required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with expert coverage and enjoy worry-free ownership of your AudioCodes products._

## Details

- **Price:** 23648.4 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 23648.40 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-261)
> Updated: 2026-09-03