# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M26\_S4/YR warranty/support extension 1 year(s)

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-M26\_S4/YR warranty/support extension** provides Level 2-4 remote technical support for a 12-month period on deployed products, ensuring financial protection and hassle-free assistance around the clock for urgent issues and during business hours for other concerns.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty period
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to service terms and product eligibility

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support and hardware replacement options
-   **Repair Method**: Remote troubleshooting and advance hardware replacement
-   **Replacement Type**: Repair and Return, Advance Hardware Replacement, or Managed Spares
-   **Turnaround Time**: Includes 4-hour Managed Spares service for fast resolution
-   **Parts Quality**: Certified and genuine replacement parts

#### 📞 Claims Process

-   **How to File**: Via global support team accessible 24/7 for urgent priority issues and business hours for others
-   **Support Hours**: 24/7 for urgent issues, Monday-Friday 8:00 AM – 5:00 PM local time for others
-   **Documentation Required**: Product details, proof of purchase, and issue description
-   **Claim Approval**: Typically expedited through expert global support
-   **No Hassle Promise**: Dedicated, knowledgeable support for quick resolutions

#### 📱 Eligible Products

-   **Product Categories**: General Electronics covered under AudioCodes products
-   **Product Condition**: Deployed and eligible products
-   **Purchase Requirements**: Coverage applies to products actively deployed and supported
-   **Excluded Products**: Not specified, generally excludes non-supported or commercial misuse

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to coverage activation
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use not supported as per terms
-   Software issues, viruses, or data loss
-   Accessories not listed on original purchase
-   Loss unless covered under theft protection

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical expertise available

#### 📦 How to Purchase

-   Purchase with or for eligible deployed AudioCodes products
-   Provide product details and proof of deployment
-   Receive coverage confirmation and support access
-   Register product as required for support activation

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with expert support and extended warranty coverage ensuring worry-free ownership._

## Details

- **Price:** 4091.42 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 4091.42 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-255)
> Updated: 2026-09-03