# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMTP\_S16/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-SMTP\_S16 1-Year Extended Warranty** offers comprehensive Standard Protection coverage, including power surge and mechanical failures for your general electronics. Designed for AudioCodes products, it provides hassle-free repairs and access to expert technical assistance, ensuring your investment is protected throughout the coverage period.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty expires
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during the plan term
-   **Claim Limit**: Subject to plan terms, no mention of max payout

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available
-   **Repair Method**: Mail-in depot service and possible onsite support
-   **Replacement Type**: Refurbished or comparable model
-   **Turnaround Time**: Fast repairs with advance hardware replacement options
-   **Parts Quality**: OEM and certified components used

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk online portal or 24/7 hotline
-   **Support Hours**: 24/7 support for urgent issues
-   **Documentation Required**: Purchase receipt and device details
-   **Claim Approval**: Prompt approval and status updates available
-   **No Hassle Promise**: Easy ticketing and resolution process

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes devices
-   **Product Condition**: New and eligible products owned by the customer
-   **Purchase Requirements**: Coverage starts upon plan purchase
-   **Excluded Products**: Commercial use and equipment with pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, data loss
-   Accessories not originally purchased
-   Loss or theft (not included under Standard Protection)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert technical support during coverage
-   **Transferable**: Coverage may be transferable; check plan terms

#### 📦 How to Purchase

-   Purchase warranty with your AudioCodes product or within allowed time frame
-   Provide product details and proof of purchase
-   Receive confirmation and warranty documents
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with trusted coverage and expert support for worry-free ownership._

## Details

- **Price:** 1547.92 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1547.92 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-254)
> Updated: 2026-09-03