# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-GSO\_S15/YR Warranty/Support Extension

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-GSO\_S15/YR** provides 1 year of comprehensive support and warranty extension for AudioCodes devices, ensuring financial protection and hassle-free problem resolution with access to expert technical assistance and software updates.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer's warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the date of product registration
-   **Number of Claims**: Unlimited support calls and tickets within coverage period
-   **Claim Limit**: Subject to terms of service and warranty agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including standard Repair and Return and optional Advance Hardware Replacement
-   **Repair Method**: Depot service with mail-in repairs and managed spares
-   **Replacement Type**: Refurbished or comparable models provided if repair is not possible
-   **Turnaround Time**: Expedited, with options for 4-hour Managed Spares service
-   **Parts Quality**: Certified and genuine AudioCodes components

#### 📞 Claims Process

-   **How to File**: Access via 24/7 hotline or AudioCodes iSupport ticketing portal
-   **Support Hours**: 24 hours a day, 7 days a week for urgent issues
-   **Documentation Required**: Purchase receipt and product information
-   **Claim Approval**: Timely assessments with status updates provided through support channels
-   **No Hassle Promise**: Efficient service and resolution driven by expert engineers

#### 📱 Eligible Products

-   **Product Categories**: General Electronics under AudioCodes brand
-   **Product Condition**: New and within warranty period for registration
-   **Purchase Requirements**: Warranty extension must be purchased within the designated timeframe from product purchase
-   **Excluded Products**: Products with pre-existing damage or commercial use excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to extension purchase
-   Cosmetic damage not affecting functionality
-   Intentional damage or misuse
-   Commercial or business use products
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss unrelated to theft coverage

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to expert AudioCodes technical support

#### 📦 How to Purchase

-   Purchase at the time of product or within the specified period post-buy
-   Provide product details and purchase receipt
-   Receive confirmation and warranty extension documents
-   Register your product on the AudioCodes portal if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty and support._

## Details

- **Price:** 358.94 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 358.94 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-239)
> Updated: 2026-10-02