# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M500\_S24/YR Warranty/Support Extension 1 License 1 Year

**Reliable extended coverage for continuous protection and support**

The **AudioCodes ACTS24X7-M500\_S24/YR Warranty** provides 1 year of Standard Protection coverage for eligible General Electronics products, ensuring financial protection and hassle-free access to technical support and repairs after the manufacturer warranty ends.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period
-   **Power Surge Protection**: Damage caused by electrical surges is included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the warranty activation date
-   **Number of Claims**: Unlimited claims allowed during the coverage period
-   **Claim Limit**: Coverage details subject to terms of the protection plan agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair and support services provided remotely or via hardware replacement
-   **Repair Method**: Depot service or advance hardware replacement options available
-   **Replacement Type**: New or refurbished units depending on replacement option selected
-   **Turnaround Time**: Fast turnaround supported by 24x7 technical support and managed spares service
-   **Parts Quality**: Use of OEM and certified components for repairs

#### 📞 Claims Process

-   **How to File**: Claims submitted via AudioCodes iSupport service desk or 24x7 hotline
-   **Support Hours**: 24/7 hotline support for urgent issues
-   **Documentation Required**: Proof of purchase and issue documentation as needed
-   **Claim Approval**: Prompt claim review and approval process
-   **No Hassle Promise**: Streamlined claim handling supported by experienced voice engineers

#### 📱 Eligible Products

-   **Product Categories**: General Electronics covered by AudioCodes support agreements
-   **Product Condition**: New products purchased with or added to warranty extension
-   **Purchase Requirements**: Must be purchased prior to expiration of original warranty
-   **Excluded Products**: Products with prior damage or commercial use not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects documented at time of purchase
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse of product
-   Commercial or business use outside warranty terms
-   Software issues, viruses, or data loss
-   Accessories not purchased with original product
-   Loss of product (theft not covered under Standard Protection)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to AudioCodes Global Support Team
-   **No Lemon Guarantee**: Not applicable
-   **Transferable**: Warranty benefits transferable upon resell (subject to terms)
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Pro-rated refund available if canceled (subject to policy)

#### 📦 How to Purchase

-   Purchase with or within product warranty period
-   Provide proof of product purchase and warranty receipt
-   Receive confirmation and warranty extension documents
-   Register product online if required for support access

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with extended support and enjoy worry-free ownership with AudioCodes warranty coverage._

## Details

- **Price:** 598.24 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 598.24 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-238)
> Updated: 2026-10-02