# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M500\_S23/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable support and protection for your AudioCodes products**

The **AudioCodes ACTS24X7-M500\_S23/YR Warranty and Support Extension** provides comprehensive Standard Protection coverage for AudioCodes devices, extending your product’s warranty by 1 year. This plan ensures financial protection and hassle-free repairs with access to professional technical support and software updates.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for component failures and defects after the manufacturer warranty expires
-   **Power Surge Protection**: Protection against damage caused by electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the original warranty expiry
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to plan terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options
-   **Repair Method**: Remote support with options for hardware replacement and managed spares
-   **Replacement Type**: Repair and return or advance hardware replacement
-   **Turnaround Time**: Includes options for 4-hour managed spares service
-   **Parts Quality**: Use of certified and OEM parts

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk and 24x7 hotline support
-   **Support Hours**: 24/7 hotline for urgent issues
-   **Documentation Required**: Proof of purchase and device details
-   **Claim Approval**: Fast response with direct access to technical experts
-   **No Hassle Promise**: Streamlined support and resolution process

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes network devices
-   **Product Condition**: New products eligible for coverage extension
-   **Purchase Requirements**: Must purchase warranty extension before or shortly after original warranty expiry
-   **Excluded Products**: Non-AudioCodes products and commercial misuse

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, or data loss
-   Loss or theft (not covered under standard protection)
-   Cosmetic damage not affecting functionality

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical support team
-   **Transferable**: Warranty can be transferred to new owner (terms apply)

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or before warranty expiry
-   Provide product details and purchase receipt
-   Receive confirmation and coverage documentation
-   Register your product using AudioCodes’ service portal

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable warranty service and enjoy worry-free ownership._

## Details

- **Price:** 358.94 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 358.94 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-236)
> Updated: 2026-10-02