# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M26\_S31/YR warranty/support extension 1 year(s)

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-M26\_S31/YR warranty/support extension** provides 12 months of Level 2-4 remote technical support and warranty coverage for deployed AudioCodes products. This plan offers financial protection and hassle-free repairs with 24/7 availability for urgent issues and business hours support for other priorities.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty.
-   **Power Surge Protection**: Damage from electrical surges included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase or activation date.
-   **Number of Claims**: Unlimited claims within coverage period.
-   **Claim Limit**: Subject to plan terms and conditions.

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support and warranty repair.
-   **Repair Method**: Repair and replacement options managed remotely.
-   **Replacement Type**: May include repaired or replacement hardware per policy.
-   **Turnaround Time**: Support available 24/7 for urgent priorities, business hours for others.
-   **Parts Quality**: Use of authorized parts and updates.

#### 📞 Claims Process

-   **How to File**: Contact via remote support channels provided by AudioCodes.
-   **Support Hours**: 24/7 urgent support, Monday-Friday 8:00 AM to 5:00 PM local time for other issues.
-   **Documentation Required**: Proof of purchase and product details.
-   **Claim Approval**: Typically processed promptly through remote team.
-   **No Hassle Promise**: Easy support and warranty handling ensuring customer satisfaction.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics covered.
-   **Product Condition**: Deployed AudioCodes products under valid purchase and registration.
-   **Purchase Requirements**: Warranty extension to be purchased according to AudioCodes policies.
-   **Excluded Products**: Items not supported under original warranty or with pre-existing damage.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Intentional damage or misuse.
-   Commercial or business use not covered.
-   Software issues, viruses, or data loss.
-   Loss or theft (not included in standard protection).
-   Cosmetic damage that does not affect function.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical support included.
-   **Transferable**: Subject to AudioCodes terms (if applicable).
-   **Cancel Anytime**: Pro-rated refund available per policy.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within designated time frame.
-   Provide product information and proof of purchase.
-   Receive warranty confirmation and coverage documentation.
-   Register your product online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with dependable coverage and expert support to avoid unexpected repair costs._

## Details

- **Price:** 45.03 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 45.03 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-230)
> Updated: 2026-10-02