# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S1/YR warranty/support extension 1 year

**Reliable protection for your AudioCodes products with expert support.**

The **AudioCodes ACTS24X7-M4K\_S1/YR warranty/support extension** provides Level 2-4 remote technical support for deployed products, ensuring peace of mind and financial protection against covered issues. This plan offers hassle-free access to software updates, patches, and hardware replacement options beyond the manufacturer warranty for one year.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Defects and failures covered after the manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges is included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting upon purchase
-   **Number of Claims**: Unlimited claims for eligible issues
-   **Claim Limit**: Subject to plan terms and approval

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support and hardware replacement options
-   **Repair Method**: Advance hardware replacement, repair and return, and managed spares service
-   **Replacement Type**: New or equivalent hardware as needed
-   **Turnaround Time**: Includes 4-hour managed spares service for urgent cases
-   **Parts Quality**: OEM or certified components used

#### 📞 Claims Process

-   **How to File**: Contact global support team via phone or online
-   **Support Hours**: 24/7 for urgent issues; business hours for others
-   **Documentation Required**: Purchase receipt and product details
-   **Claim Approval**: Typically rapid response within support hours
-   **No Hassle Promise**: Streamlined claims process with expert assistance

#### 📱 Eligible Products

-   **Product Categories**: General Electronics (AudioCodes deployed products)
-   **Product Condition**: New products currently deployed and supported
-   **Purchase Requirements**: Must acquire within contract terms
-   **Excluded Products**: Non-AudioCodes products, commercial misuse

#### ❌ What's Not Covered

-   Pre-existing damage or defects uncovered by warranty
-   Intentional damage or misuse
-   Commercial or business use outside contract terms
-   Software issues, viruses, or data loss
-   Accessories not covered in the product purchase
-   Loss of device (unless theft protection included, which it is not)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical assistance
-   **Transferable**: Contract may be transferable subject to terms

#### 📦 How to Purchase

-   Purchase alongside your AudioCodes product or within specified timeframe
-   Provide detailed product and purchase information
-   Receive confirmation and support contract documentation
-   Register your product if required for support eligibility

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with expert technical support and extended coverage for worry-free ownership._

## Details

- **Price:** 3167.19 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 3167.19 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-23)
> Updated: 2026-10-02