# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M26\_S2/YR warranty/support extension 1 year

**Reliable protection for your AudioCodes products – ensuring peace of mind and financial security.**

The **AudioCodes ACTS24X7-M26\_S2/YR warranty/support extension** provides 12 months of Level 2-4 remote technical support and hardware replacement options for deployed AudioCodes products. It ensures continued operational reliability with expert assistance and repair services, reducing downtime and unexpected costs.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the end of the manufacturer warranty
-   **Number of Claims**: Unlimited claims within coverage period
-   **Claim Limit**: No stated maximum payout per claim

#### 🔧 Service & Repairs

-   **Service Type**: Remote Level 2-4 technical support and hardware replacement
-   **Repair Method**: Remote diagnostics and managed spares service available
-   **Replacement Type**: Repair and return, advance hardware replacement, or managed spares
-   **Turnaround Time**: Includes 4-hour Managed Spares service for urgent issues
-   **Parts Quality**: Original and certified components used for replacements

#### 📞 Claims Process

-   **How to File**: Via the Global Support team’s remote assistance channels
-   **Support Hours**: 24/7 for urgent priority and business hours for others
-   **Documentation Required**: Product details and description of issue
-   **Claim Approval**: Timely approval based on issue priority
-   **No Hassle Promise**: Efficient support ensuring minimal disruption

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes networking and general electronics products
-   **Product Condition**: Deployed and operational products within warranty extension period
-   **Purchase Requirements**: Extension purchased after manufacturer's warranty
-   **Excluded Products**: Products outside AudioCodes range or without prior warranty

#### ❌ What's Not Covered

-   Pre-existing damage or defects before coverage
-   Cosmetic damage not affecting function
-   Intentional damage or misuse
-   Commercial or business use beyond warranty scope
-   Software issues, viruses, and data loss
-   Accessories not originally covered
-   Loss or theft (not included in this plan)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical support included
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase within the warranty expiration period or as allowed by AudioCodes
-   Provide product serial and purchase details
-   Receive confirmation and warranty extension documents
-   Register the product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with this comprehensive extended warranty._

## Details

- **Price:** 661.59 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 661.59 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-229)
> Updated: 2026-10-02