# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M26\_S26/YR warranty/support extension 1 year

**Reliable protection and peace of mind for your AudioCodes products**

The **AudioCodes ACTS24X7-M26\_S26/YR warranty/support extension** provides 1 year of Level 2-4 remote technical support and hardware replacement options for deployed products, ensuring your investment is protected beyond the manufacturer warranty with hassle-free service and expert assistance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Hardware defects and component failures covered after the manufacturer warranty ends
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from contract activation
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Subject to service terms and hardware replacement options

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support and hardware replacement
-   **Repair Method**: Repair and return, advance hardware replacement, 4-hour managed spares service
-   **Replacement Type**: Replacement with repaired or comparable hardware
-   **Turnaround Time**: Rapid response with 24x7 availability for urgent issues
-   **Parts Quality**: OEM and certified parts used for repairs

#### 📞 Claims Process

-   **How to File**: Remote support portal or contact global support team
-   **Support Hours**: 24/7 availability for urgent priority issues, business hours for others
-   **Documentation Required**: Product details and description of issue
-   **Claim Approval**: Timely assessment with expedited handling for urgent cases
-   **No Hassle Promise**: Straightforward claim experience backed by expert support team

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes deployed general electronics hardware
-   **Product Condition**: New and deployed products under manufacturer warranty
-   **Purchase Requirements**: Purchase warranty before expiration of original support term
-   **Excluded Products**: Non-deployed products, commercial misuse not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects before coverage start
-   Cosmetic damage not affecting function
-   Intentional damage or misuse
-   Commercial or business use outside scope
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss (theft not covered under this plan)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical support included

#### 📦 How to Purchase

-   Purchase at point of sale or within the warranty extension period
-   Provide product and receipt details
-   Receive coverage confirmation and documentation
-   Register product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty and support._

## Details

- **Price:** 520.83 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 520.83 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-228)
> Updated: 2026-10-02