# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M26\_S22/YR warranty/support extension 1 year(s)

**Reliable coverage for your AudioCodes products, providing peace of mind and expert support.**

The **AudioCodes ACTS24X7-M26\_S22/YR warranty/support extension 1 year(s)** delivers Level 2-4 remote technical support for deployed products. It provides financial protection and hassle-free assistance for technical issues, available 24 hours a day, 7 days a week for urgent problems, and business hours support for other priority levels.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: As per the terms of the support agreement

#### 🔧 Service & Repairs

-   **Service Type**: Remote Level 2-4 technical support
-   **Repair Method**: Remote diagnosis and support
-   **Replacement Type**: Hardware replacement options including Repair and Return, Advance Hardware Replacement, and Managed Spares
-   **Turnaround Time**: Timely response based on priority level with 24x7 urgent support
-   **Parts Quality**: Certified components and genuine parts

#### 📞 Claims Process

-   **How to File**: Contact via global support channels and customer portal
-   **Support Hours**: 24/7 for urgent priority; Monday to Friday 8 AM – 5 PM (local time) for others
-   **Documentation Required**: Device details and proof of purchase
-   **Claim Approval**: Prompt evaluation and support dispatch
-   **No Hassle Promise**: Streamlined process for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics
-   **Product Condition**: Deployed AudioCodes products covered
-   **Purchase Requirements**: Applicable at time of product deployment
-   **Excluded Products**: Products outside deployment scope or unsupported models

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or non-supported use
-   Software issues, viruses, or data loss
-   Loss or theft (unless specifically covered)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical support
-   **Transferable**: Coverage may be transferable subject to terms

#### 📦 How to Purchase

-   Purchase with or after product deployment
-   Provide product and purchase details
-   Receive confirmation and coverage documents
-   Register product if required by provider

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with professional support from AudioCodes._

## Details

- **Price:** 1411.86 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1411.86 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-227)
> Updated: 2026-10-02